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Communication Principles & Processes

Total questions: 15

Worksheet time: 11mins

Name
Class
Date
1.

In Dean Barnlund's model of communication, the persons involved in the communication process are called (a)   .

2.

(a)   occurs when the sender and receiver do not share the same meanings for their verbal or nonverbal signals.

3.

The term "communication" comes from the Greek word "communicare," which means "to share or make something common."

a)

True

b)

False

4.

A "high-five" is an example of...

a)

kinesics

b)

haptics

c)

proxemics

d)

chronemics

5.

This refers to how high or how low your vocal tones are.

a)

pitch variation

b)

voice speed

c)

voice volume

d)

juncture

6.

He asserts that meaning doesn't preexist in us; we create them in our daily interactions and communications.

a)

Dean Barnlund

b)

Warren Weaver

c)

Robert Craig

d)

Claude Shannon

7.

(a)   refers to everything other than words: intonation, pitch, regional accent, sarcasm, hesitations, truthfulness, emotions, etc.

8.

Which goal of communication BEST points to the idea of seeking cooperation, respect, and trust?

a)

To seek understanding

b)

To demand action

c)

To elicit response

d)

To establish goodwill

9.

(a)   refers to the action (verbal or non-verbal) undertaken in response to the message.

10.

(a)   refers to the code of good behavior on the Internet.

11.

Which of the following is NOT a basic of ethical communication according to Jone Lewis?

a)

Make sure that everyone has time to speak.

b)

Avoid interrupting and side conversations.

c)

Do not speak when your mouth is full.

d)

Listen when others speak.

12.

According to Jone Lewis, gossipmongers or "tsismoso/a" are DIRECTLY violating which of these basics of ethical communication?

a)

Seek to “elicit the best” in communications and interactions with other group members.

b)

Manage your own personal boundaries: share only what you are comfortable sharing.

c)

Respect the personal boundaries of others.

d)

Avoid speaking for others.

13.

Communication is the SENDING of information.


Which keyword is being referred to in this definition of communication?

a)

share

b)

deliver

c)

transmit

d)

create

14.

This model of communication is also called Circular Model.

a)

Linear Model

b)

Interactive Model

c)

Interactional Model

d)

Transactional Model

15.

The term "communication" comes from the Latin word (a)   , which means "to make something common."