WorksheetsNegotiation in Conversations
Total questions: 10
Worksheet time: 6mins
What is negotiation?
a process involving two or more different parties that have different needs.
unofficial discussions.
a process to get the thing some one needs.
a process of winning a deal.
Below are the objectives of having a negotiation except...
Provide satisfaction.
Produce argument.
Achieve a deal.
Come to an agreement.
What causes someone to fail a negotiation?
Being empathy.
Focusing on issues.
Not minding to lose.
Being overly emotional.
Why greeting is important in a negotiation?
People can easily trust someone who is friendly.
Setting a good relationship.
Provide negative environment.
What is "hold back" strategy?
To hold yourself from breathing.
To give support to others.
To stop someone from telling the truth.
To save the best offer for later.
When someone clarifies in a negotiation, he/she considers (a) .
A good listener in negotiation often...
shows sympathy.
always argues for winning.
tries not to understand.
becomes disrespectful.
The purpose of asking questions in a negotiation is to..
annoy other people.
show off one's ability.
confirm and clarify information.
Below are the techniques in negotiating with others except..
Greeting
Providing a starter.
being unclear of one's position.
Clarifying.
To end a negotiation, one needs to...
send a note.
provide a summary of discussion.
leave other party dissatisfied.
