WorksheetsMARKETING5-MIDTERM EXAM
Total questions: 40
Worksheet time: 40mins
Many marketers are using this agencies that specialize the development and strategic use of various marketing tools such as websites for the Internet, banner ads, CD-ROMs, and kiosks?
Interactive Agencies
Public Relations Firms
Sales Promotion Agencies
Direct-Response Agencies
Develops and implements programs to manage the organization’s publicity, image, and affairs with consumers and other relevant publics, including employees, suppliers, stockholders, government, labor groups, citizen action groups, and the general public?
Interactive Agencies
Public Relations Firms
Sales Promotion Agencies
Direct-Response Agencies
How Agencies Gain Clients by these except:
✓Referrals
✓Image and Reputation
✓Presentations
✓Surveys
THESE ARE THE REASONS WHY AGENCIES LOSE CLIENTS : EXCEPT?
Poor performance or service
Changes in the client’s corporate and/or marketing strategy
Changes in size of the client or agency
Changes in policies and plan
Another way to compensate an agency is by adding a markup of percentage charges to various services the agency purchases from outside providers?
PERCENTAGE CHARGES
FEE, COST, AND INCENTIVE-BASED SYSTEMS
COMMISSIONS FROM MEDIA
MEDIA BUYING SERVICES
Many clients these days are demanding more accountability from their agencies and tying agency compensation to performance through some of this system?
Incentive-Based Compensation
Cost-Plus Agreement
Fee Arrangement
Appraisal of the Commission System
This system requires that the agency keep detailed records of the costs it incurs in working on the client’s account?
Cost-Plus Agreement
Incentive-Based Compensation
Fee Arrangement
Appraisal of the Commission System
The agency charges a basic monthly fee for all of its services and credits to the client any media commissions earned?
Fee Arrangement
Cost-Plus Agreement
Incentive-Based Compensation
Appraisal of the Commission System
Use of the commission system to compensate agencies has been quite controversial for many years?
Appraisal of the Commission System
Fee Arrangement
Incentive-Based Compensation
Cost-Plus Agreement
Are independent companies that specialize in the buying of media, particularly radio and television time?
MEDIA BUYING SERVICES
COMMISSIONS FROM MEDIA
CREATIVE BOUTIQUES
FEE, COST, AND INCENTIVE-BASED SYSTEMS
These specialized companies have developed in response to some clients’ desires to use only the creative talent of an outside provider while maintaining the other functions internally?
CREATIVE BOUTIQUES
MEDIA BUYING SERVICES
COMMISSIONS FROM MEDIA
FEE, COST, AND INCENTIVE-BASED SYSTEMS
Full-function advertising agencies must develop an organizational structure that will meet their clients’ needs and serve their own internal requirements?
AGENCY ORGANIZATION AND STRUCTURE
MANAGEMENT AND FINANCE
CREATIVE SERVICES
MARKETING SERVICES
Most medium-size and large agencies are structured over either a departmental or a group system?
CORRECT
INCORRECT
Large agencies employ administrative, managerial, and clerical people to perform these functions?
MANAGEMENT AND FINANCE
AGENCY ORGANIZATION AND STRUCTURE
MARKETING SERVICES
CREATIVE SERVICES
Like any other business, an advertising agency must be managed and perform basic operating and administrative functions such as accounting, finance, and human resources only?
TRUE
FALSE
Coordinates all phases of production to see that the ads are incompleted on time and that all deadlines for submitting the ads to the media are met?
TRUE
FALSE
The traffic department may be located in the creative services area of the agency, or be part of media or account management, or be separate?
CORRECT
INCORRECT
Is responsible for how the ad looks?
The art department
A traffic department
The production department.
The HR department
For print ads, the art director and graphic designers prepare layouts, which are drawings do not show what the ad will look like and from which the final artwork will be produced?
TRUE
FALSE
Once the copy, layout, illustrations, and mechanical specifications have been completed and approved, the ad is turned over to?
The art department
The production department
A traffic department
To HR department
The individuals who conceive the ideas for the ads and write the headlines, subheads, and body copy (the words constituting the message) are known as copywriters?
CREATIVE SERVICES
MARKETING SERVICES
ACCOUNT SERVICES
FULL-SERVICE AGENCIES
Of an agency analyzes, selects, and contracts for space or time in the media that will be used to deliver the client’s advertising message?
Research department
Media department
The art department
A traffic department
Whose function is to gather, analyze, and interpret information that will be useful in developing advertising for their clients?
Research department
Media department
The art department
A traffic department
One service gaining increased attention is research, as agencies realize that to communicate effectively with their clients’ customers, they must have a good understanding of the target audience?
MARKETING SERVICES
CREATIVE SERVICES
MANAGEMENT AND FINANCE
AGENCY ORGANIZATION AND STRUCTURE
Is the link between the ad agency and its clients?
ACCOUNT SERVICES
MARKETING SERVICES
FULL-SERVICE AGENCIES
MANAGEMENT AND FINANCE
The advertising planning process begins with a thorough situation analysis, which is not based on research and information about the target audience?
TRUE
FALSE
The account executive is responsible for understanding the advertiser’s marketing and promotions needs and interpreting them to agency personnel?
TRUE
FALSE
The account executive also presents agency recommendations and not obtains client approval?
TRUE
FALSE
Which offers its clients a full range of marketing, communications, and promotions services, including planning, creating, and producing the advertising; performing research; and selecting media?
FULL-SERVICE AGENCIES
ACCOUNT SERVICES
MARKETING SERVICES
CREATIVE SERVICES
They have the products, services, or causes to be marketed, and they provide the funds that pay for advertising and promotions?
THE ADVERTISERS OR CLIENTS
ADVERTISING AGENCY
MEDIA ORGANIZATIONS
SPECIALIZED MARKETING COMMUNICATIONS SERVICES
Are another major participant in the advertising and promotions process?
MEDIA ORGANIZATIONS
SPECIALIZED MARKETING COMMUNICATIONS SERVICES
ADVERTISING AGENCY
THE ADVERTISERS OR CLIENTS
These organizations provide services in their areas of expertise?
SPECIALIZED MARKETING COMMUNICATIONS SERVICES
COLLATERAL SERVICES
MEDIA ORGANIZATIONS
ADVERTISING AGENCY
The advertising manager controls the entire promotions operation, including budgeting, coordinating creation and production of ads, planning media schedules, and monitoring and administering?
THE CENTRALIZED SYSTEM
THE DECENTRALIZED SYSTEM
IN-HOUSE AGENCIES
ADVERTISING AGENCIES
Formal plans are submitted annually or when a program is being changed significantly, as when a new campaign is developed?
PLANNING AND BUDGETING
ADMINISTRATION AND EXECUTION
COORDINATION WITH OTHER DEPARTMENTS
COORDINATION WITH OUTSIDE AGENCIES AND SERVICES
The advertising department is responsible for developing advertising and promotions plans that will be approved by HR and recommending a promotions program based on the overall marketing plan, objectives, and budget.
TRUE
FALSE
The manager must organize the advertising department and supervise also the execution and control its activities?
ADMINISTRATION AND EXECUTION
COORDINATION WITH OTHER DEPARTMENTS
COORDINATION WITH OUTSIDE AGENCIES AND SERVICES
PLANNING AND BUDGETING
For example, the advertising department must communicate with marketing research and/or sales to determine which product features are important to customers and should be emphasized in the company’s communications?
COORDINATION WITH OUTSIDE AGENCIES AND SERVICES
COORDINATION WITH OTHER DEPARTMENTS
ADMINISTRATION AND EXECUTION
PLANNING AND BUDGETING
The department serves as liaison between the company and any outside service providers and also determines which ones to use.
COORDINATION WITH OUTSIDE AGENCIES AND SERVICES
COORDINATION WITH OTHER DEPARTMENTS
ADMINISTRATION AND EXECUTION
PLANNING AND BUDGETING
Is an advertising agency that is set up, owned, and operated by the advertiser?
IN-HOUSE AGENCIES
ADVERTISING AGENCIES
THE AD AGENCY’S ROLE
6 TYPES OF AD AGENCIES
Many companies have an advertising department but still use many outside services?
TRUE
FALSE
