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Address and Phone

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What are the types of address you can find in an account in eSD. Select all that apply.

a)

Patient shipping

b)

Household

c)

Business

d)

Eligibility

e)

One time

2.

Which Function Option/Menu do you select to get to address and phone info?

a)

Group Benefits

b)

Refill Center

c)

Elibility/Profiles

d)

Forms/Correspondence

3.

What does SOBA stand for?

(a)  

4.

Which type of address we cannot edit/modify on our end?

a)

Patient Shipping Address

b)

One Time address

c)

Billing Address

d)

Eligibility Address

5.

So who needs to be contacted, in line with the answer on question4, to edit the address?

a)

Malacanang

b)

Whitehouse

c)

Barangay office

d)

Benefits Office/Employer

e)

PSC

6.

What type of address that does not display on the address screen?

(a)  

7.

What do you think could happen if you mail the prescription to the wrong address? You have 2 minutes to think and write your answer and justify if you want to.

4 lines
8.

What do you think are the important things you need to select when doing a refill order/placing an order for a customer's medication?

a)

Right Patient

b)

Right Medication

c)

Right Address

d)

Right Partner

9.

From Address/Phone Information Screen in eSD, how do you know which address is active for the patient?

a)

It has blue bar across the top of the tab.

b)

The tab is grayed out

c)

The tab has red bar at the top

d)

You will not be able to identify that.

10.

Will you do OT today after shift? If yes from what time upto what time?

4 lines