Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.

helps patrons with their luggage while checking in or out

an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests, he or she manages the errands of private clients.

is responsible for opening doors and screening visitors and deliveries. He will often provide other courtesy services such as signing for packages, carrying luggage between the elevator and the street, or hailing taxis for residents and guests

This person answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system.

forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms.

I would like to ....... out, please.

Here's your ....... card.

Can I have a ....... (PARAGON), please?

Could you give me ....... (BUDZENIE) tomorrow at 6 a.m.?

I hope you will enjoy your ....... (POBYT)

DOSTĘPNY (POKÓJ)

MIEJSCE PARKINGOWE

PEŁNE OBŁOŻENIE

BAGAŻ