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MGT 162 Chp 7: Control

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

Which one of the following is not the step in the process of controlling?

a)

Measurement of actual performance

b)

Establishing reporting relationship

c)

Setting performance standards

d)

Taking corrective action

2.

If deviations are minor, it should

a)

Be taken seriously

b)

Be ignored

c)

Be reported to top level

d)

None of the above

3.

In Controlling, actual performance is compared with

a)

Performance of other employees

b)

Performance of previous year

c)

Planned Performance

d)

None of the above

4.

Planning provides

a)

Direction to Controlling

b)

Base of Controlling

c)

Standard for Controlling

d)

All of the above

5.

Controlling and Planning are

a)

(a) Independent functions

b)

(b) Interdependent functions

c)

(c) Both (a) and (b)

d)

(d) None of the above

6.

Controlling is

a)

Backward looking function

b)

Forward looking function

c)

Both backward as well as forward looking function

d)

None of the above

7.

Controlling is performed at

a)

Top level

b)

Middle level

c)

Supervisory level

d)

All of the above

8.

Controlling function brings back the management cycle to which function?

a)

Directing

b)

Planning

c)

Organising

d)

Staffing

9.

Under critical point, control manager

a)

Critically observes and takes action on every deviation

b)

Ignores deviation

c)

Gives more importance to deviations taking place in key areas

d)

None of the above

10.

This is the last step in the process of controlling.

a)

Analysing deviations

b)

Taking corrective action

c)

Setting performance standard

d)

Measurement of performance