WorksheetsHS Sem 4 ATKT
Total questions: 80
Worksheet time: 1hrs 20mins
Name
Class
Date
1.
Which of these are vital for any organisation?
a)
Debates
b)
Group discussions
c)
Speeches
d)
Arguments
2.
'Pros and Cons' means -
a)
As we want
b)
Good and bad
c)
Coins of gold
d)
None of the above
3.
What is the meaning of phrase "An open secret"?
a)
A fact
b)
Ordinary
c)
Already Known
d)
A Secret of government
4.
Which of the following is correctly spelt (Hindi: FARK/FARAK?
a)
Deference
b)
Defference
c)
Defferance
d)
None of the above
5.
Which of the following is correctly spelt (Hindi: YATRI)?
a)
Pessenger
b)
Passenger
c)
Pasanger
d)
None of the above
6.
Which of the following is correctly spelt?
a)
Comander
b)
Commander
c)
Comander
d)
Comandar
7.
Who is the head of a school/college?
a)
Principal
b)
Prinsipal
c)
Principle
d)
Principel
8.
Which of the following is correctly spelt?
a)
Guarantee
b)
Gaurantee
c)
Garauntie
d)
Guaranty
9.
Which of the following is correctly spelt?
a)
Rhythim
b)
Rhythem
c)
Rhythm
d)
None of the above
10.
Which of the following is correctly spelt?
a)
vaccum
b)
vacuum
c)
vaccuum
d)
None of the above
11.
I shall say again, "You stole Hari' s book."
a)
I said again that he stole hari' s book.
b)
I will say again that you stole hari' s book.
c)
I shall say again that you stole hari' s book.
d)
None of the above
12.
He said, "I shall go as soon as possible".
a)
He said that he would go as soon as possible.
b)
He said that he would go as soon as it was possible.
c)
He said he would go as soon as it was possible.
d)
None of the above
13.
The teacher said, "Mrs. Indira Gandhi died in 1984."
a)
The teacher told that Mrs. Indira Gandhi died in 1984.
b)
The teacher said that Mrs. Indira Gandhi died in 1984.
c)
The teacher tells that Mrs. Indira Gandhi was died in 1984.
d)
None of the above
14.
He said, "God is one."
a)
he said that god is one.
b)
he tells that god in one.
c)
he told that god in one.
d)
None of the above
15.
He said, "My sister was doing her work."
a)
he told that his sister had doing her work.
b)
he told that his sister had been doing her work.
c)
he said that his sister had been doing her work.
d)
None of the above
16.
Shiv said to her, "May you succeed!"
a)
Shiv wished her success.
b)
Shiv told her that she might succeed.
c)
She prayed to God that she may succeed.
d)
None of the above
17.
What is the meaning of phrase "Child's play"?
a)
An easy work
b)
An interesting work
c)
Games of children
d)
A difficult work
18.
'At the eleventh hour' means -
a)
Late in the night
b)
In the dark
c)
Improper
d)
At the very last moment
19.
What is the meaning of phrase "By hook or crook"?
a)
By any means
b)
Tightly
c)
Gradually
d)
To complete the work
20.
What is the meaning of phrase "An open secret"?
a)
A fact
b)
Ordinary
c)
Already Known
d)
A Secret of government
21.
Which of the following is correctly spelt (Hindi: FARK/FARAK?
a)
Deference
b)
Defference
c)
Defferance
d)
None of the above
22.
Which of the following is correctly spelt (Hindi: YATRI)?
a)
Pessenger
b)
Passenger
c)
Pasanger
d)
None of the above
23.
Which of the following is correctly spelt?
a)
Comander
b)
Commander
c)
Comander
d)
Comandar
24.
Who is the head of a school/college?
a)
Principal
b)
Prinsipal
c)
Principle
d)
Principel
25.
Which of the following is correctly spelt?
a)
Guarantee
b)
Gaurantee
c)
Garauntie
d)
Guaranty
26.
Which of the following is correctly spelt?
a)
Rhythim
b)
Rhythem
c)
Rhythm
d)
None of the above
27.
Which of the following is correctly spelt?
a)
vaccum
b)
vacuum
c)
vaccuum
d)
None of the above
28.
Verbal communication = oral communication.
a)
true
b)
false
c)
-
d)
-
29.
Lateral communication is between __________
a)
Superior and subordinate.
b)
Same cadre of personal.
c)
Subordinate and superior.
d)
Among all.
30.
Written communication doesn’t include
a)
Reports
b)
Forms
c)
Notice
d)
None of these.
31.
The term communication derived from ______________ word 'communicare'.
a)
Greek.
b)
Latin.
c)
Chinese.
d)
English.
32.
Downward communication flows from
a)
A subordinate to a superior.
b)
A subordinate to a subordinate.
c)
A superior to a superior.
d)
A superior to a subordinate.
33.
Grapevine communication means _____communication.
a)
Formal
b)
Informal
c)
Horizontal
d)
Vertical.
34.
_____is a communication which contains the decision of the meeting.
a)
Amendment.
b)
Resolution.
c)
Debate.
d)
Minutes.
35.
Telephone communication is the richest medium.
a)
true
b)
false
c)
-
d)
-
36.
Non-verbal communication does not involve:
a)
space
b)
gestures
c)
words
d)
silence
37.
Audio Visual communication combines _______
a)
Audio only.
b)
Visual only.
c)
Both Audio & visual.
d)
Written.
38.
The clarity in communication could be achieved by which of the following techniques?
a)
Choose words that are short, familiar and conversational.
b)
Construct effective sentences and paragraphs.
c)
All the above
d)
-
39.
Examples of oral communication---------- Letter.
a)
E-mail.
b)
Telephone.
c)
Fax.
d)
None of the above
40.
The terms verbal communication and oral communications are interchangeable.
a)
true
b)
false
c)
-
d)
-
41.
Physical Barriers to communication are ______
a)
Time and distance.
b)
Interpretation of words.
c)
Denotations.
d)
Connotations.
42.
Advantage of written communication
a)
Save time.
b)
Save money.
c)
Permanent record
d)
Neat.
43.
Inter organizational communication describes<br />communication between __________ organizations.
a)
same
b)
separate
c)
desperate
d)
identical
44.
Inter organizational communication describes<br />communication between __________ organizations.
a)
same
b)
separate
c)
desperate
d)
identical
45.
The main objective of communication is:
a)
Information and persuasion.
b)
Skill and personality development.
c)
Control and management.
d)
None of the above
46.
The two broad areas of communication are:
a)
Oral and written communication
b)
Verbal and written communication
c)
Verbal and non-verbal communication
d)
Oral and non-verbal communication
47.
Compared to other marketing communications tools, PR is ________________.
a)
excellent at closing sales
b)
best for generating trust & confidence
c)
worst for generating trust & confidence
d)
average for generating trust & confidence
48.
__________ is the process of communicating favorable information about a hospitality firm to the public.
a)
Public relations
b)
Publicity
c)
Media relations
d)
News conferences
49.
Managers generally prefer to communicate by written message.
a)
true
b)
false
c)
-
d)
-
50.
The main advantage of written communication is that it provides a permanent record of a message.
a)
true
b)
false
c)
-
d)
-
51.
In a group discussion, one must communicate with ______.
a)
Hostility
b)
Ignorance
c)
knowledge
d)
long sentences
52.
Posters fall under ______________ communication.
a)
oral.
b)
visual.
c)
written.
d)
spoken.
53.
The following is (are) non-verbal communication
a)
Facial expression
b)
Appearance
c)
Posture
d)
All of the above
54.
Email is still an ________ mode of communication.
a)
efficient
b)
wasteful
c)
demeaning
d)
misleading
55.
Gossip and rumour are part of ---------communication.
a)
Formal.
b)
Informal.
c)
Horizontal.
d)
Vertical.
56.
Which one is an effective audio-visual communication?
a)
Cinema
b)
Television
c)
Drama
d)
All the above.
57.
______________ is the wordless form of communication which takes the form of postures, body language ,facial expressions, eye contacts, tension, breathing and tones etc.
a)
Verbal communication
b)
Garbage communication
c)
Informal communication
d)
Non-Verbal communication
58.
All of the following are examples of verbal communication EXCEPT:
a)
Email
b)
symbols
c)
Telephone calls
d)
Text messaging
59.
Gossip and rumour are part of ______________ communication.
a)
Formal.
b)
Informal.
c)
Horizontal.
d)
Vertical.
60.
The following is/are the most effective ways of communication.
a)
Verbal
b)
Non verbal
c)
Written
d)
All of the above
61.
Which of the following combination is /are example/s of oral communication?
a)
Meetings, memos and presentations
b)
Meetings, memos and performance reviews
c)
Meetings, presentations and performance reviews
d)
All the above
62.
Which of the following combination is /are example/s of written communication?
a)
Letters and voicemail
b)
Reports and email
c)
Circulars and voicemail
d)
All the above.
63.
Public relations professionals often deal with either internal or external communications. Which of the following best describes those two types of communications?
a)
Internal communications deal with investors, clients, customers or contributors, and external communications keep company employees informed about the company
b)
Internal communications always flow from the top of the organization down, and external communications always flow from the bottom to the top
c)
Internal communications always are carried out by e-mail, and external communications always are carried out through the mass media
d)
Internal communications keep company employees informed about the company, and external communications deal with investors, clients, customers or contributors
64.
Orders and commands are the example of:
a)
Downward communication
b)
Upward communication
c)
Diagonal communication
d)
Horizontal communication
65.
__________ is the process of exchanging messages between a seller and a customer.
a)
Organisational communication
b)
Business Communication
c)
Managerial communication
d)
Professional communication
66.
Listening, reading, speaking and writing are all types of :
a)
Communication skills.
b)
Emotional barriers.
c)
Evaluation techniques.
d)
Nonverbal communication.
67.
Communication barriers are ______
a)
A receiver's response to a message.
b)
Avenues through which messages are delivered
c)
Obstacles that interfere with the understanding of a message.
d)
The circumstances under which communication takes place.
68.
_________ means the position in which you hold your body when standing or sitting.
a)
Gestures
b)
Postures
c)
Paralanguage
d)
Proxemics
69.
A circular is a form of ________
a)
Oral communication.
b)
Face-to-face communication.
c)
Group communication.
d)
Visual communication.
70.
Our purpose in a ____________ presentation is to convince your listeners to accept your proposal.
a)
Informative
b)
Persuasive
c)
Image building
d)
Multipurpose
71.
Errors in language, grammar or visual representation of facts take away:
a)
Clarity
b)
Correctness
c)
Crispness
d)
Conciseness
72.
Which of the following is / are 7 Cs of presentation?
a)
Clarity
b)
Conciseness
c)
Candidness
d)
All the above
73.
Which of the following is /are not 7Cs of presentation?
a)
Clarity
b)
Consideration
c)
Concreteness
d)
Collectiveness
74.
A report prepared in a prescribed form and presented according to an established procedure is ____report
a)
Formal.
b)
Informal.
c)
Statutory.
d)
General.
75.
Small cards that contain the important points of presentation is known as:
a)
Hand-outs
b)
Cue-cards
c)
Attention grabbers
d)
None of these
76.
Any letter designed and directed to the exchange of information connected with trade and trade related activities is known as:
a)
Business Report
b)
Business enquiry
c)
Business letter
d)
Business memos
77.
A covering letter is used to highlight your _____.
a)
skills
b)
education
c)
address
d)
email
78.
________ of the letter consists of main message.
a)
Heading
b)
Body
c)
Greeting
d)
Closing
79.
Giving a covering letter is ______.
a)
compulsory
b)
mandatory
c)
imperative
d)
optional
80.
What is NOT a part of a cover letter?
a)
salutation
b)
introduction
c)
body paragraphs
d)
None of the above
100 %
