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Cross Cultural Mgmt: Barriers to Intercultural Communication

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

All the answers below are the things that matter in non-verbal communication, EXCEPT:

a)

Body language

b)

Silence

c)

Assumption

2.

These are what assumptions are related to, EXCEPT


a)

to how people think about themselves

b)

to how people think that things work

c)

to the presumed likings of people

d)

to the presumed choices of people

3.

Why in Eastern culture silence is valued?


a)

Mark pauses in a discourse

b)

Sign of indifference

c)

Avoid improper use of words

4.

Assumptions are also related to …

a)

Time & culture

b)

Time & space

c)

Culture & silence

5.

Cultural assumptions that is space-related have to do with

a)

Life is seen as continuity or not

b)

Belonging or not belonging

6.

Assumption relates to identity, which means:


a)

It relates to the orientation towards the past and present

b)

It relates to ideal conduct in certain social contexts

c)

It relates the unity of mankind beyond the border

7.

Stereotyping people has a negative impact on any intercultural relationship it feeds our confirmation bias, which means

a)

We have the tendency to confirm our prejudice instead of seeking accurate observations

b)

We believe that people are genuinely different from one another

c)

We naturally have a healthy dose of motivated skepticism

8.

If confronted by negative stereotype, people tend to do such things, EXCEPT

a)

Deny the truth of such accusations

b)

Feel under attack

c)

Defend their personality

d)

Always find a way to think objectively

9.

Stereotypes are necessary for establishing one’s own cultural identity, because


a)

It confirms the worth of a cultural group involved

b)

It becomes a tool to compare itself to other group and become aware

10.

What is an Ethnocentrism attitude means?

a)

The perception that every culture has its own good and difference that must be respected

b)

Perception of the other always is based on one’s own culture

c)

world-oriented view that focuses on using the best approaches