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WorksheetsCommunication
Total questions: 10
Worksheet time: 10mins
True or False: Communication is more than just talking face to face?
True
False
What is Body Language?
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
Your words say one thing but your body language say another.
Speak from your point of view.
Hearing, thinking about and responding to another person’s message is
“I” Message
Active Listening
Body Language
Mixed Messages
The exchange of information through the use of words or actions is
Active listening
Body language
Communication
Aggressive
A situation in which your words say one thing but your body language says another is
An “I” Message
A mixed message
Body Language
Active listening
Two types of communication are:
Verbs and Nouns
Verbal and information
Verbal and non-verbal
Happy and sad
An example of non-verbal communication is:
Sleeping
Face-to-face conversation
Telephone conversation
Eye Contact
Which of the following is a barrier to communication?
Message is not clear
Not listening
Lack of language skills
All of the above
In order to comprehend a message, you must be:
In the conference room
Wearing a suit or dress
Using a telephone
Actively listening
All of the following are examples of active listening, EXCEPT:
Showing interest in the message
Staring out the window
Making eye contact with the messenger
Not interrupting the messenger
