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WorksheetsHS Sem 3 ATKT
Total questions: 80
Worksheet time: 1hrs 20mins
Name
Class
Date
1.
Verbal communication = oral communication.
a)
true
b)
false
c)
-
d)
-
2.
Lateral communication is between __________
a)
Superior and subordinate.
b)
Same cadre of personal.
c)
Subordinate and superior.
d)
Among all.
3.
Written communication doesn’t include
a)
Reports
b)
Forms
c)
Notice
d)
None of these.
4.
The term communication derived from ______________ word 'communicare'.
a)
Greek.
b)
Latin.
c)
Chinese.
d)
English.
5.
Downward communication flows from
a)
A subordinate to a superior.
b)
A subordinate to a subordinate.
c)
A superior to a superior.
d)
A superior to a subordinate.
6.
Grapevine communication means _____communication.
a)
Formal
b)
Informal
c)
Horizontal
d)
Vertical.
7.
_____is a communication which contains the decision of the meeting.
a)
Amendment.
b)
Resolution.
c)
Debate.
d)
Minutes.
8.
Telephone communication is the richest medium.
a)
true
b)
false
c)
-
d)
-
9.
Non-verbal communication does not involve:
a)
space
b)
gestures
c)
words
d)
silence
10.
Audio Visual communication combines _______
a)
Audio only.
b)
Visual only.
c)
Both Audio & visual.
d)
Written.
11.
The clarity in communication could be achieved by which of the following techniques?
a)
Choose words that are short, familiar and conversational.
b)
Construct effective sentences and paragraphs.
c)
All the above
d)
-
12.
Examples of oral communication---------- Letter.
a)
E-mail.
b)
Telephone.
c)
Fax.
d)
None of the above
13.
The terms verbal communication and oral communications are interchangeable.
a)
true
b)
false
c)
-
d)
-
14.
Physical Barriers to communication are ______
a)
Time and distance.
b)
Interpretation of words.
c)
Denotations.
d)
Connotations.
15.
Advantage of written communication
a)
Save time.
b)
Save money.
c)
Permanent record
d)
Neat.
16.
Inter organizational communication describes<br />communication between __________ organizations.
a)
same
b)
separate
c)
desperate
d)
identical
17.
Inter organizational communication describes<br />communication between __________ organizations.
a)
same
b)
separate
c)
desperate
d)
identical
18.
The main objective of communication is:
a)
Information and persuasion.
b)
Skill and personality development.
c)
Control and management.
d)
None of the above
19.
The two broad areas of communication are:
a)
Oral and written communication
b)
Verbal and written communication
c)
Verbal and non-verbal communication
d)
Oral and non-verbal communication
20.
Compared to other marketing communications tools, PR is ________________.
a)
excellent at closing sales
b)
best for generating trust & confidence
c)
worst for generating trust & confidence
d)
average for generating trust & confidence
21.
The main advantage of written communication is that it provides a permanent record of a message.
a)
true
b)
false
c)
-
d)
-
22.
Posters fall under ______________ communication.
a)
oral.
b)
visual.
c)
written.
d)
spoken.
23.
The following is (are) non-verbal communication
a)
Facial expression
b)
Appearance
c)
Posture
d)
All of the above
24.
Email is still an ________ mode of communication.
a)
efficient
b)
wasteful
c)
demeaning
d)
misleading
25.
Gossip and rumour are part of ---------communication.
a)
Formal.
b)
Informal.
c)
Horizontal.
d)
Vertical.
26.
Which one is an effective audio-visual communication?
a)
Cinema
b)
Television
c)
Drama
d)
All the above.
27.
______________ is the wordless form of communication which takes the form of postures, body language ,facial expressions, eye contacts, tension, breathing and tones etc.
a)
Verbal communication
b)
Garbage communication
c)
Informal communication
d)
Non-Verbal communication
28.
All of the following are examples of verbal communication EXCEPT:
a)
Email
b)
symbols
c)
Telephone calls
d)
Text messaging
29.
Gossip and rumour are part of ______________ communication.
a)
Formal.
b)
Informal.
c)
Horizontal.
d)
Vertical.
30.
The following is/are the most effective ways of communication.
a)
Verbal
b)
Non verbal
c)
Written
d)
All of the above
31.
Which of the following combination is /are example/s of oral communication?
a)
Meetings, memos and presentations
b)
Meetings, memos and performance reviews
c)
Meetings, presentations and performance reviews
d)
All the above
32.
Which of the following combination is /are example/s of written communication?
a)
Letters and voicemail
b)
Reports and email
c)
Circulars and voicemail
d)
All the above.
33.
Public relations professionals often deal with either internal or external communications. Which of the following best describes those two types of communications?
a)
Internal communications deal with investors, clients, customers or contributors, and external communications keep company employees informed about the company
b)
Internal communications always flow from the top of the organization down, and external communications always flow from the bottom to the top
c)
Internal communications always are carried out by e-mail, and external communications always are carried out through the mass media
d)
Internal communications keep company employees informed about the company, and external communications deal with investors, clients, customers or contributors
34.
Panel interviews
a)
1 interviewer - many candidates
b)
1 candidate - many interviewers
c)
many candidates - many interviewers
d)
1 interviewer - 1 candidate
35.
A job interview is a formal meeting between a job seeker and an employer.
a)
true
b)
false
c)
-
d)
-
36.
All job interviews have the same objective.
a)
true
b)
false
c)
-
d)
-
37.
During the interview, the interviewer is assessing
a)
taste in music.
b)
what kind of vehicle you drive.
c)
your ability to fit in to their organization.
d)
your resume
38.
Which of these interviews is taken for a candidate far away?
a)
Lunch interview
b)
Telephone
c)
Stress interview
d)
Group interview
39.
While giving an interview, be --- in your salary expectations.
a)
Modest
b)
Unrealistic
c)
Realistic
d)
None of the above
40.
Good grooming for interviews includes
a)
gold or silver jewellery.
b)
perfume or cologne.
c)
dirty shoes.
d)
tattoo
41.
Video conferencing interviews
a)
are not used often.
b)
are more expensive because of the equipment.
c)
can be cost efficient for employers when interviewing out-of-town candidates.
d)
are used in 90 percent of first interviews.
42.
Which of these is not a type of interview?
a)
Screening interview
b)
Stress interview
c)
Music interview
d)
Lunch interview
43.
What will you (students) give for an interview?
a)
Résumé
b)
CV
c)
Bio-data
d)
All of them
44.
Group dicsussion is an _______ round in interviews.
a)
everlasting
b)
elimination
c)
evergreen
d)
interesting
45.
In which of these, more than one candidate is interviewed?
a)
The behavioural interview
b)
The stress interview
c)
The group interview
d)
The audition
46.
Which of the following is the most appropriate to wear to an interview
a)
Business casual
b)
Dressy
c)
Bright coloured and modern style
d)
Professional style
47.
What is a news story about a special event, a celebrity guest, a new promotional program, or other interesting topics that is sent to the news media in hopes that it will generate an article, an interview, or other media attention?
a)
Public relations
b)
Summary sheet
c)
News release
d)
Fact sheets
48.
It is a good idea to research companies in order to
a)
prepare for your general job search.
b)
learn about specific companies and industries.
c)
prepare for interview questions.
d)
All of the above
49.
When you research a particular company, why would you want to get competitor information?
a)
So you can mention this knowledge during the interview
b)
So you can compare firms in the same field that may be future employers
c)
So you can negotiate salary later on
d)
So you can compare possible future benefits
50.
List of items to be discussed and decided in a meeting is called as ____
a)
Resolution.
b)
Minutes.
c)
Invoice.
d)
Agenda
51.
__________ is the process of communicating favorable information about a hospitality firm to the public.
a)
Public relations
b)
Publicity
c)
Media relations
d)
News conferences
52.
Managers generally prefer to communicate by written message.
a)
true
b)
false
c)
-
d)
-
53.
In a group discussion, one must communicate with ______.
a)
Hostility
b)
Ignorance
c)
knowledge
d)
long sentences
54.
In a group discussion, the discussion must be directed to its logical conclusion.
a)
true
b)
false
c)
-
d)
-
55.
Being aggressive in a group discussion is _____.
a)
good
b)
bad
c)
required
d)
compulsory
56.
The person who observes you in group discussion is called a __________.
a)
Moderator
b)
Referee
c)
Coach
d)
Teacher
57.
Which of these qualities are important in a group discussion?
a)
Emotional stability
b)
Hostility
c)
Ignorance
d)
Aggressiveness
58.
______________ is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.
a)
Presentation
b)
Group discussion
c)
Group interview
d)
All of these
59.
On the ______________ it is possible to get immediate feedback.
a)
letter.
b)
telephone.
c)
e-mail.
d)
fax.
60.
Résumé is a _____ loan word.
a)
French
b)
Latin
c)
Italian
d)
Persian
61.
A resume and CV are same:
a)
for a fresher
b)
for everybody
c)
for nobody
d)
None of the above
62.
The keys to write a successful resume are:
a)
Too long, verbose descriptions and over confident tone
b)
“You” attitude, focus on your audience and think about prospective employers need
c)
None of the above
d)
All of the above
63.
Which of the following is characteristic of a chronological resume?
a)
Appropriate for experienced candidates
b)
Mentions most recent job or qualification first
c)
Appropriate when education and experience are unrelated to the job applied for
d)
Both a & b
64.
I shall say again, "You stole Hari' s book."
a)
I said again that he stole hari' s book.
b)
I will say again that you stole hari' s book.
c)
I shall say again that you stole hari' s book.
d)
None of the above
65.
He said, "I shall go as soon as possible".
a)
He said that he would go as soon as possible.
b)
He said that he would go as soon as it was possible.
c)
He said he would go as soon as it was possible.
d)
None of the above
66.
The teacher said, "Mrs. Indira Gandhi died in 1984."
a)
The teacher told that Mrs. Indira Gandhi died in 1984.
b)
The teacher said that Mrs. Indira Gandhi died in 1984.
c)
The teacher tells that Mrs. Indira Gandhi was died in 1984.
d)
None of the above
67.
He said, "God is one."
a)
he said that god is one.
b)
he tells that god in one.
c)
he told that god in one.
d)
None of the above
68.
He said, "My sister was doing her work."
a)
he told that his sister had doing her work.
b)
he told that his sister had been doing her work.
c)
he said that his sister had been doing her work.
d)
None of the above
69.
Shiv said to her, "May you succeed!"
a)
Shiv wished her success.
b)
Shiv told her that she might succeed.
c)
She prayed to God that she may succeed.
d)
None of the above
70.
What is the meaning of phrase "Child's play"?
a)
An easy work
b)
An interesting work
c)
Games of children
d)
A difficult work
71.
'At the eleventh hour' means -
a)
Late in the night
b)
In the dark
c)
Improper
d)
At the very last moment
72.
What is the meaning of phrase "By hook or crook"?
a)
By any means
b)
Tightly
c)
Gradually
d)
To complete the work
73.
Which of these are vital for any organisation?
a)
Debates
b)
Group discussions
c)
Speeches
d)
Arguments
74.
'Pros and Cons' means -
a)
As we want
b)
Good and bad
c)
Coins of gold
d)
None of the above
75.
What is the meaning of phrase "An open secret"?
a)
A fact
b)
Ordinary
c)
Already Known
d)
A Secret of government
76.
Which of the following is correctly spelt (Hindi: YATRI)?
a)
Pessenger
b)
Passenger
c)
Pasanger
d)
None of the above
77.
Which of the following is correctly spelt?
a)
Comander
b)
Commander
c)
Comander
d)
Comandar
78.
Who is the head of a school/college?
a)
Principal
b)
Prinsipal
c)
Principle
d)
Principel
79.
Which of the following is correctly spelt?
a)
Guarantee
b)
Gaurantee
c)
Garauntie
d)
Guaranty
80.
Which of the following is correctly spelt?
a)
Rhythim
b)
Rhythem
c)
Rhythm
d)
None of the above
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