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WorksheetsD13 Slowness
Total questions: 13
Worksheet time: 2mins
1- CST has slowness case and he consumed his Quota and line speed was downgraded, CAA action :
Escalate the ticket as speed variance case
inform him that his speed downgraded [till the end of the monthly subscription] after consuming the basic Quota
2- CST has slowness in Browsing your action :
Add We DNS then restart port
Check download rate
3- CST has slowness in Streaming your action :
Check if there is streaming issue on Youtube on Auto Quality
Handle as BLQ
4- Family CST has slowness case :
Transfer cst to Option Pack VDN
Transfer cst to Family VDN
6- Option Pack cst has Slowness case :
Transfer cst to Option Pack VDN
Transfer cst to Family VDN
6- Option Pack cst has Slowness case :
Transfer cst to Option Pack VDN
Transfer cst to Family VDN
7- CST has Slowness case and his POP Within Ratio your action :
Handle normal
Stop Trouble shooting and infporm CST with script
8- CST has Slowness case and his POP Congested ( utilized ) your action :
Handle normal
Stop Trouble shooting and infporm CST with script
9- We can Trouble shooting Slowness case by using Mobile :
True
False
10- We can check download rate from any website :
True
False
11- If download rate not accepted from the first time we will :
Check download rate by Safe mood
Add WE DNS
شيء يحتوي على أربع أرجل ولا يستطيع الحركة؟
شيء يحتوي على أربع أرجل ولا يستطيع الحركة؟
التربيزه
الكرسي
المكتبه
جرجس خرج كام مره من السيشن؟
مره
مرتين
ولا مره
