WorksheetsWireless + Type of visits
Total questions: 10
Worksheet time: 5mins
SLA For Unsupported Case is ......
2 : 5 H
2 H
1 H
SSID refer to ....
Password WIFI
WIFI Name
None of above
any Maintenance Visit has cost 75 Le add to next bill
True
False
installation visit can do to any CST with first 60 Days from his subscribe
True
False
We can create technical visit for any type of cst even if Corporate CST
True
False
IF CST has Pending installation Visit stats on Order and has ( no problem ) substatus on CST 360 your action
in form cst SLA 1 WD
transfer CST to Account management
Direct CST to CSO
Unsupported Case escalate to ....
IU
SLS
SL advanced
You Can Direct CST to Near CSO to configure his locked CPE
True
False
Way of Communication for Any Type of Visits is ....
Phone Call
Phone Call and SMS
Phone Call and SMS and recoreded MSG
Technical Visit Can do for any CST his line up with no technical problems just need Configuration
True
False
