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OFFICE ADMINISTRATION

Total questions: 23

Worksheet time: 14mins

Name
Class
Date
1.

What type of mail do you take to the Accounting Department?

a)

Customer complaints

b)

Bank statements

c)

Contracts

d)

CVs

2.

When you answer the phone, you should:

a)

Answer the phone late. Let it ring more than three times

b)

Don´t state your name

c)

Greet the caller in a rudely

d)

Make sure you put the call through to the correct extension

3.

My mother´s nephew is my son

a)

TRUE

b)

FALSE

4.

My son´s father is my (a)  

5.

What word has an error?

a)

dres

b)

jeans

c)

shoes

d)

shirt

6.

Who do you call when a dripping tap?

a)

Carpenter

b)

Mechanics

c)

Plumber

d)

cleaner

e)

electrician

7.

When something costs a lot of money is (a)  

8.

Remember to .......... the date on the stampo every morning

a)

adjust

b)

procedure

c)

stamp

d)

sender

9.

When someone is talking on the phone, their ......

a)

leave a message

b)

interference

c)

return your call

d)

line is busy

10.

What time is it?

(a)  

11.

Past simple: Write the interrogative form of the second person plural of the verb "run"

(a)  

12.

Which time expression is not use with be going to?

a)

tomorrow

b)

soon

c)

yesterday

d)

in an hour

13.

Ana´s car it´s broken

a)

She can get to work

b)

She can´t get to work

14.

When is it used "MUST"?

a)

to talk about rules and obligations or the need to do something

b)

to express prohibition

c)

to give advice and to talk about duty

d)

to talk about ability, possibility and to ask permission or make requests

15.

He...

a)

must see a doctor

b)

mustn´t see a doctor

c)

should see a doctor

d)

shouldn´t see a doctor

16.

In the Addressing an envelope, you must write (several correct options)

a)

write your telephone number

b)

write the recipient´s name and title

c)

include the name of the company

d)

write the street number

e)

write the name of the planet

17.

If the light don´t work, you should call to...

(a)  

18.

What phrases do usually say if you work as an administrative?

a)

May I take your coat?

b)

I don´t care what you wait

c)

I rule here

d)

Please have a seat

19.

Which is wrong about our school?

a)

Classroom PA is next to Classroom PA2

b)

The hairdressing classroom is on the first floor

c)

The lift is in the Director´s room

d)

The women´s toilet is opposite the cafeteria

20.

Which adjective corresponds to the image

(a)  

21.

Ana´s car it´s broken

a)

She can get to work

b)

She can´t get to work

22.

Which is wrong about our school?

a)

Classroom PA is next to Classroom PA2

b)

The hairdressing classroom is on the first floor

c)

The lift is in the Director´s room

d)

The women´s toilet is opposite the cafeteria

23.

In the Addressing an envelope, you must write (several correct options)

a)

write your telephone number

b)

write the recipient´s name and title

c)

include the name of the company

d)

write the street number

e)

write the name of the planet