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WorksheetsOdd one out & What will you say...
Total questions: 19
Worksheet time: 1hrs 2mins
Which of the following is not an expression for making a complain?
Excuse me, I looked in to the invoice you sent and there seems to have been some mistakes
I'd like to make a complaint
You forgot to include the 5% discount
I will have it corrected.
Which of the following is not an expression of responding to complaints
what exactly seems to be the problem?
how would you like us help you sort it?
Could you possibly put me in your schedule?
can you make things clear?
Which of the following is not an expression of apologizing?
I'd like to apologize for...
Forgive me, I'm terribly sorry about it
I understand completely
I am very sorry indeed
Which of the following is not an expression of responding to apologize?
You don't really have to apologize for it.
That's quite alright
Please accept my apology
Let's forget it
Which of the following is not an expression of inviting
I was wondering if you'd like to attend a...
Would you like to come...?
We'd like you to come to...
I wish I could, but....
Which of the following is not an expression of accepting an invitation
I'd love to but..
Thank you, I'd love to
That would be wonderful
Allright, what time?
Which of the following is not an expression of refusing an invitation
I'd love to but...
I wish I could...
That's very kind of you but unfortunately....
I'd really like to!
Which of the following is not an expression of making an appointment
I wonder if I could see..
Is there any place to squeeze me in your tight schedule?
I'd like to make an appointment to se...
It was a great to hear from you
Which of the following is not an expression of suggesting a time
What time would suit you?
Would Monday be convenient for you?
Shall we make it on Wednesday, then?
All right then, anything else?
Which of the following is not an expression of making excuses
I didn't intend to... but....
Nobody told me that...
I wouldn't worry if I were you
I didn't realize that....
Which of the following is not an expression of inviting
I'd like to invite you to dinner this week
what time?
Would you like to come?
We're going to have our buyers over on Tuesday, we'd like you to come
which of the following is not an expression for responding apologies?
Forgive me, I'm terribly sorry
Apologies are really quite unncessary
Oh, that's all right. It can happen to anyone
I understand completely
write an example of 'getting angry' expression
write an example of 'complaining' expression
Explain to your lecturer/boss why you haven't managed to print the report which is due today. (Write the sentence)
You are late for an appointment with a client because you are overslept, but it would be silly to tell your client frankly
A business client invites you to dinner but unfortunately, you have already had an appointment with your best friend. You really want to meet him/her but you do not want to sound unprofessional by giving that reason. What will you say to your client?
Your company is holding an annual party, you want to invite your business partner.
The annual party will be on Thursday at 7pm at Jatra Hotel. What will you say?
You booked a hideaway weekend in a hotel that promised you the good service of a five-hotel. You have paid a big sum of money. It turns out that the service is terrible. You go to the receptionist to complain and ask for compensation. What will you say?
