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WorksheetsFun Learning
Total questions: 15
Worksheet time: 7mins
What is the first thing you verify when a customer is calling?
First and Last name
Address
Phone Number
Do we mention the tier of the customer before we let them go?
True
False
What is the Edi number for the Home Theater and Appliance Services Hub?
26434
26344
24436
25639
What is the Edi article for TV and Appliance Repair?
15236
12345
15111
15143
What is Erik's middle name?
Oscar
Fernando
Fernán
Fernandino
What is Silvia's Age?
24
30
27
31
What's the main character name for the Mike and Molly show?
Mike Hager
Micke Biggs and Moli Flin
Molley Sanders
Mike Biggs and Molly Flynn
What system do we use to modify Delivery/Installation orders?
OMA
Yantris
FMAS
NOC
What is the Recon Team?
They are a troubleshooting team for all Bestbuy customers
They are a secret team for Installation
They are a troubleshooting team for TTS members
They are goverment agent to ensure safety for Bestbuy
What are the major 3d. Party Companies we work with?
JB Hunt, XPO, Manada
FGO Logistics, Installs Inc. JB Hunt
Installs Inc, Manada, XPO
Installs Inc. Manada, Patada
Do you think ERik's wife hits him?
yes
depends
maybe
no
Does Silvia has a kid??
Depends
No
Maybe
Yes
What is Edi article for scheduling a COD Repair?
13122
11234
13256
26342
What is the maximun amount allowed for Food/Medication Spoilage under GSP plan?
$250
$100
$125
$300
What Edi article do we use to create a repair REDO in FMS?
14000
11500
15000
14500
