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RxHome Overview Review

Total questions: 20

Worksheet time: 14mins

Name
Class
Date
1.

How do you enter (go inside) a patient account in RxHome?

a)

Double click the patient name

b)

Click the patient ID

c)

Double click the patient ID

2.

True or False. You may add up to two each HOME (D) and SHIP (D) address sequences in RxHome.

a)

True

b)

False

3.

When adding a medical doctor office (MDO) as an address the contact name is listed as ____

a)

First, Last

b)

Title, Last

c)

Last, First

d)

Title , First

4.

Select the shortcuts in RxHome. (check all that apply)

a)

F2- Exit/Backdoor

b)

F4- Exit/Backdoor

c)

F11- Query (clear)

d)

F12- Execute search

e)

F6- Save

5.

Eligibility representatives will frequently type within the (a)   instructions field. This is located in the Patient Information Screen.

6.

True or False. A Non-Network shipment location is our default location for Clearance. (i.e., SB:555, SB:296, SB:297, SB:298 )

a)

True

b)

False

7.

SB stands for ____?

a)

service ball

b)

support branch

c)

service branch

d)

service biscuit

8.

When documenting a call or update in RxHome, the final line you MUST include is a (a)   in your chart note. This identifies your name, title, location and extension.

9.

The ICD-10 diagnosis code goes on this screen.

(a)  

10.

For NCPDP claims a _____ claim is transmitted on the ____ ____ screen.

a)

True, Dummy Claim

b)

Dummy, Dummy Claim

c)

Live, Name Claim

11.

How do you feel about RxHome? select only one.

a)

Going to dominate it!

b)

So So

c)

Still learning

d)

Not going to lie, I'm freaking out

12.

How do you navigate to the Names Screen? (these are hot tips in your learner guide)

a)

PIC>Patient Information>Names

b)

PIC>Details >Names

c)

PIC>Patient Information>Details> Names

13.

The left hand side of RxHome PIC screen is ___

a)

Tasks

b)

Task-Related

c)

Patient Search

14.

The right hand side of RxHome PIC screen is ___.

a)

Patient

b)

Insurance

c)

Patient-related

d)

Insurance -related

15.

What does PIC stand for?

a)

people in charge

b)

patients in charge

c)

patient information console

d)

prescriber information console

16.

When you want to pull work and choose your tasks, which option would you select on the PIC screen?

a)

Get Work

b)

Select Task

17.

Which icon in the toolbar allows you to insert record?

a)

camera icon

b)

green plus sign

c)

red X

d)

floppy disk

18.

True or False. RxHome is set in Military Time and EST (Eastern Standard Time)?

a)

True

b)

False

19.

On the Patient Information Screen the GEN field stands for ____.

a)

gender

b)

generation

20.

Is this a correct script for authentication of a patient account for inbound calls? ·

“Hello, this is <first name>, a <Eligibility Representative> this call may be monitored and recorded for quality purposes.” For your security may you verify your DOB/ zip code (HIPPA authentication )

a)

True

b)

False