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WorksheetsSenior Weekly Quiz 12/18/2020
Total questions: 20
Worksheet time: 18mins
Before using un familiar chemicals and products, the technician should first
ask a co-worker how to use the chemicals and products
read the material safety data sheet (MSDS)
ask the parts person for safety tips
put on protective gloves and safety glasses
Used engine oil should be disposed of by
flushing it down the drain
putting it into containers and then putting it in the trash
properly storing it until it can be picked up by a proper disposal company
spreading it on dirt roads
Interviewing the customer prior to servicing his/her vehicle is
unnecessary for complete service
misleading
unnecessary to determine the malfunction
a courtesy used in good salesmanship
Which of the following is not found in service information?
Step-by-step procedures.
Driving tips.
Descriptions of common problems.
Specifications.
A _____ is a form used by technicians to record information about a vehicle that is being serviced.
. Form 71D20
work order
diagnosis chart
service information form
When a service advisor writes a repair order, he/she should
list the estimated cost of the replacement parts
list the estimated cost of labor
have the customer sign the work order
all of the above
Fleet servicing requires that accurate maintenance logs be maintained on all vehicles. Why?
The logs keep maintenance cost as low as possible
The logs prevent breakdowns and lost of time
The logs aid in scheduling maintenance and repair
all of the above
When filling out the repair order, the technician should
fill out any safety problems found
give a clear description of what was found wrong
give a clear description of repairs made
all of the above
The service charge for a job that requires 7/10 of an hour at $60.00 pre hour would equal
$28.50
$34.40
$42.00
$72.10
A common difficulty when diagnosing a concern reported by a customer is the
repair cost estimate is to low
concern is not accurately described on the repair order
customer insistence for the use of non-factory replacement parts
service manger's inability to quickly recognized the malfunction
While load testing a 12 volt battery, the voltage reading should not be less than?
9.6 volts
10.6 volts
11.6 volts
12.6 volts
High resistance in a starter circuit can be checked with a/an ___________ test
parasitic load
open starter relay
battery load
low resistance in the ground circuit
When conducting a starter draw test, if the current draw exceeds specifications, the most likely cause would be
Glazed starter brushes
open starter relay
worn starter bushings
low resistance in the starter circuit
When operating a starter circuit, the technician hears the starter spinning, but the engine does not turn. The most likely cause is
The battery is in a low state of charge
The armature shaft is broken
The starter drive is deflective
High resistance in the starter circuit
The maximum allowable voltage drop in an automotive starter ground circuit while cranking the engine is
0.2v
2v
9.6v
12.6v
When using a brake drum lathe, the technician should always use
a vibration damper belt
safety glasses
cutting oil
both A and B
The type of disc brake calipers found on most American automobiles is
single-piston floating
two-piston fixed
two-piston floating
single-piston fixed
A disc brake rotor's total indicated runout reading should be
0.005 inch or less
between 0.006 inch and 0.039 inch
between 0.040 inch and 0.06 inch
disregard
When checking for parallelism on a disc brake rotor, the technician should use a
tape measure
micrometer
dial indicator
linear caliper
For lateral runout, a technician should use a
tape measure
micrometer
dial indicator
linear caliper
