WorksheetsCash flow statement
Total questions: 30
Worksheet time: 16mins
Money received from a business investor would be an example of
cash inflow
cash outflow
A cash flow statement shows an overview of money flowing in and out of a company
True
False
A) Cash Flow Statement is helpful in the formation of policies.
B) Cash Flow Statement is useful for external analysis
C) Cash Flow Statement is helpful in estimating future cash flow
A utility bill is an example of
an asset
an expense
a liability
a cash inflow
Money received for work or other sources such as interest earned, child support, alimony, or dividends from stocks.
income
net pay
gross pay
expenses
To provide protection to the consumers against the improper behaviour of the producers and sellers is called ____________.
Consumers Protection Act
Consumer Protection
Consumer Welfare
Consumer Education
Under the amended Consumer Protection Act, 1993 the time limit for filing a complaint has been limited to a period of ____________ year.
2
3
4
5
Don’t purchase in haste’, this is an important ____________ of the consumer.
Responsibility
Right
Act
All the above
Disputes of ____________ amount are settled at the level of District Forum?
Upto rupees ten lakh
Upto rupees thirty lakh
Upto rupees fifty lakh
Upto rupees twenty lakh
___________ is not a part of the three tier judicial machinery?
Tehsil Forum
District Forum
State Commission
National Commission
___________ broadcasts the programme ‘Apne Adhikar’ with reference to consumer protection?
All India Radio
Doordarshan
Advertising Agency
All of these
A producer of Surajmukhi claimed in an advertisement in a national newspaper that his product has large amount of vitamins, Minerals and Proteins. However, tests indicated that it was a false claim. Whose example is this?
Exploitation of consumer
Welfare of consumer
Information for consumer
None of these
This guarantees survival, adequate food, clothing, shelter, health care, education, and sanitation.
Right to Safety
Right to Basic Needs
Right to Information
Right to Choose
Consumer has the right to express his/her interest in the making and execution of government policies.
Right to Consumer Education
Right to Redress
Right to Representation
Right to Information
A good _______________ is essential to a business when providing customer service
speaking voice
attitude
first impression
hair style
Which is a feature of poor customer service?
Providing a good after-sales service
Dealing with complaints ineffectively
Knowledgeable staff
Regular and meaningful communication
