wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

On the Phone

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

To wait for a short time

a)

hang up

b)

hang on

c)

pick up

d)

go down

2.

Busy, talking to someone else.

a)

appointment

b)

available

c)

engaged

d)

ridiculous

3.

Able to be used or reached, free.

a)

busy

b)

engaged

c)

available

d)

extension

4.

Answer the phone.

a)

pick up

b)

hang up

c)

dial

d)

send

5.

Who's calling?

a)

Kim geliyor?

b)

Kim yazıyor?

c)

Kim arıyor?

d)

Kim uyuyor?

6.

keep in touch

a)

iletişimde kalmak

b)

onaylamak

c)

kaydetmek

d)

mesaj bırakmak

7.

hang up the phone

a)

telefonu kapatmak

b)

telefonda beklemek

c)

numara tuşlamak

d)

telefonu açmak

8.

as soon as possible

a)

mümkün olduğunca çabuk

b)

telefon uygulaması

c)

randevu

d)

meşgul hat

9.

call back

a)

çağrı merkezi

b)

seslenmek

c)

geri aramak, tekrar aramak

d)

haberleşmek

10.

I'm afraid he is not _________ at the moment. He has gone out.

a)

communication

b)

available

c)

sorry

d)

purpose

11.

_________ on a moment. I'll get him.

a)

Answer

b)

Hear

c)

Hold

d)

Call

12.

Could you put me through to Melis?

a)

Melis orada mı?

b)

Melis'le konuşabilir miyim?

c)

Beni Melis'e bağlar mısınız ?

d)

Melis müsait mi?

13.

Wait a minute. I'll get her.

a)

Üzgünüm o şu anda müsait değil.

b)

Sizi bağlıyorum.

c)

Kim arıyor?

d)

Bir dakika bekleyin, çağırıyorum.

14.

Someone calls your father, but he isn't at home now. What do you say?

a)

Can I leave a message?

b)

Can you tell him to call me back?

c)

Hold on a moment, please. I'll get him.

d)

Would you like to leave a message?

15.

May & Can I talk&speak to Nehir?

a)

Nehir ile konuşabilir miyim?

b)

Nehir orada mı?

c)

Nehir'i bağlar mısınız?

d)

Nehir'e mesaj bırakabilir miyim?

16.

Hold on a moment, please. I'll connect you.

a)

Hat meşgul. Daha sonra tekrar deneyin.

b)

Bir dakika bekleyin lütfen.Sizi bağlıyorum.

c)

Hat bozuk. Tekrar eder misiniz?

d)

Telefonu kapatmayın,lütfen.

17.

You call a friend, but he isn't at home now. You want to leave a message. What do you say?

a)

I will call back later.

b)

Can you say it slowly, please?

c)

Can you tell him to call me back?

d)

How may I help you?

18.

I'm afraid she is unavailable now.

a)

Üzgünüm, o şu anda toplantıda.

b)

Korkarım o şu anda meşgul.

c)

Korkarım o şu anda müsait değil.

d)

Üzgünüm o şu anda dışarıda.

19.

1. Elif : Hello, Newtech Company. How may I help you?

Mert : Hello! This is Mert. I have a problem with my new television.

Elif : OK, sir. I’ll put you through to our technical support department. Please, hold on.

Mert : Thanks.

The conversation is between Mert and- - - -.

a)

the municipality center

b)

the customer service

c)

the tourist agency

d)

the emergency service

20.

A friend of your sister calls and wants to speak with her. Your sister is available. What do you say?

a)

Hold on a moment, please. I'll get her.

b)

I'm afraid, she's gone.

c)

Can I leave a message?

d)

I will call back later.