NEW
Font size
WorksheetsF&B
Total questions: 11
Worksheet time: 6mins
What is the purpose of napkin folding?
for covering the lap from cold
for covering mouth when talking
for decoration
A good waiter has to be efficient and speedy, but also precise, attentive, presentable, with excellent personal hygiene and posture, and able to communicate well.
True
False
S.E.R.V.I.C.E in staff training stands for social, enthusiastic, reliable, vibrant, independent, courteous, and engaged.
True
False
Which of the following is not true regarding standardized recipes?
They have limitations.
Their function is to control quality and quantity.
They are basically the same as instructional recipes
They contain very precise and detailed information about ingredients, equipment, directions, plating, and cleaning up.
Table d’hôte menus
offer the same dishes every day.
usually have four or more courses.
list complete meals at given package prices.
are more appropriate for dinner menus than lunch menus because they offer more selections.
In American Service, clearing the cutleries and tableware must be from the___________.
Left
Right
Food is plated from the kitchen and served to the guest on the plate.
Buffet service
Russian service
American service
Italian service
What is an item 86?
Food items, which are listed on menu but cannot be prepared on that particular day.
Food items, which are not listed on the menu and can be prepared when requested.
Food items which are popular in the 1986.
Food items not listed in the menu.
_________ commonly reffered to as silver service.
American service
Russian service
French service
English service
Should the telephone ring at the reception desk of the restaurant whilst dealing with a customer, the correct procedure would be to
a carry on dealing with the customer and ignore the telephone
lift the telephone receiver and leave it to rest on the reception desk whilst dealing with the customer
apologize to the customer and answer the telephone
Ask the customer to find another waiter, and answer the telephone
The job of a waiter/waitress can be challenging as they deal with customers from different background, and they are required to satisfy each of them.
However, having the right skills can help them to surmount the challenges they may face on the job and provide excellence performance.
True
False
