Worksheets8th grade 4th unit
Total questions: 20
Worksheet time: 8mins
communication
iletişim
mesajlaşma
fatura
sonuç
available
meşgul
müsait
ayrılma
varış
make a complaint
cevaplamak
aramak
meşgul etmek
şikayet etmek
Which of these is NOT a way of communicatıon?
talk face to face
text a message
messanger birds
use social networks
departure
kalkış, ayrılış
varış
gelişim
arama
hang on=................
depend on
hold on
rely on
keen on
improve one's language
bilgi vermek
tercüme etmek
şikayet etmek
dilini geliştirmek
pick up the phone
telefon etmek
telefonu açmak
telefonu kapatmak
telefon meşgul
Which of these is NOT a voluntary work?
help disabled people
donate books
give medical care
return a product
dial
numarayı çevirmek
numarayyı kontrol etmek
numaraı bulmak
numara yapmak
Secretary: Brown's Company. How may I help you?
Bill: This is Bill. Can you .........me .........Mr Brown, please?
Secretary: Hold the line please. I am connecting.
communicate ... with
pick ....up
put... through
keep in ....touch
educative
meşgul
eğimli
anlayışlı
eğitici
Officer: Hello, Turkish Airlines.------?
Selin: Hello, I'd like o make a reservation for London flight on 19th November.
Officer:---------?
Selin: 5 o'clock, please.
Officer:---------?
Selin: Selin Demir
Officer: Thank you. Your ticket is reserved.
Which of the question DOES NOT the officer ask Selin?
Can you tell me the departure day?
Do you want a ticket for 6 a.m or 5 p.m
How can I help you?
Can I have ou name, please?
You call a friend, ut he isn't at home now. You want to leave a message.
What do you say?
Would you like to leave a message?
Can I leave a message?
How much is a single ticket?
Can you say it slowly, please?
Call Center: Pegasus Airlines.How may I help you?
Tim: This is Tim calling. I want to confirm my flight on 21st February.
Call Center: Let me check.Your flight from Paris to Rome is confirmed. Have a nice flight.
In the conversation, there is NO information about....
flight destination
arrival time
flight date
name of the airline company
Call Center: Hello, How may I help you?
Peter: Last week I ordered a camera, but it hasn't arrived yet.
Call Center: Sorry for the delay. I 'll check it now.
Peter: Thank you.
Peter makes a phone call to -----------------
order something
do online shopping
report a delivery problem
return a product
I. Hello Jack. This is Alice calling. Can I speak to Peter, please?
II. Hi! Jack speaking.
III. Sorry, he is not available. Would you like to leave a message?
IV. Hang on a moment please. I'll get him.
V. Could you tell him to call me back please?
Order the phone conversation.
III- I- V- II- IV
II- I- III- IV- V
II-I- IV-III-V
I- III- II- V- IV
Hello, I am Sally. I like meeting my friends at a cafe and drink something. I rarely use my smarphone and I don't like using social networks.
Which way of communication does Sally prefer?
social networks
talking face to face
I can find anything I need on ............ I can buy everything online.
MoreShopping
MoreFlight
I am interested in ......... I use MoreSpeak to improve my German.
cooking
learning a foreign language
translatinng sentences
practicing m lessons
