Yes, I know, but my flight arrived early.

That is not very good.

Sorry, your room isn’t quite ready yet.

That is not very good.

Can I pay by check?

That is very expensive. Is that the cheapest rate you have?

Thank you, I’d appreciate it.

I’m afraid not. Cash of credit card only, I’m afraid that is hotel policy.

An ATM, a cash machine- somewhere I can take out some money.

That is very expensive, is that the cheapest you have?

The ATM is about 5 minutes walk away. I’ll circle it on the map.

Is the 3rd floor OK for you?

Here is my Visa card.

Yes, I’ve just checked in and I don’t have any local currency.

Yes, I’d like The Times every morning, please.

That is not very good.

No, I don’t, my flight have been delayed.

Yes please, at 6:30. And could I have The Times please.

Thank you, I’d appreciate it.

Ok, but how long will that be.

That is not very good.

Yes I know ,but my flight arrived early.

The ATM is about 5 minutes walk away. I’ll circle it on the map.

That is very expensive, is that the cheapest you have?

I’m afraid not. Cash of credit card only, I’m afraid that is hotel policy.

No, I don’t. My flight has been delayed until tomorrow evening.

Ok, but how long will that be?

Yes, I know but my flight arrived early.

No, I don’t, my flight have been delayed.

That is not very good.

No, I don’t, my flight have been delayed.

Yes please, at 6:30. And could I have The Times please.

Thank you, I’d appreciate it.

Go through the lobby, and on your right, you will find Maintenance.

The restaurant is on the second floor, next to the travel desk.

All the conference rooms are on the second floor.

Go up to the second floor. The bar is opposite the gift shop.

You can park just behind the hotel.

Can I pay by check?

Of course, one moment please.

Thank you, I’d appreciate it.

That is very expensive. Is that the cheapest rate you have?

The ATM is about 5 minutes walk away. I’ll circle it on the map.

That is very expensive, is that the cheapest you have?

No, I don’t. My flight has been delayed until tomorrow evening.

I’m afraid not. Cash of credit card only, I’m afraid that is hotel policy.

Of course, one moment please

Here is my Visa card.

Yes, I’d like The Times every morning, please.

Is the 3rd floor OK for you?

Yes please, at 6:30. And could I have the Times please.

One moment please. Yes, here it is. One double room for 2 night.

Thank you, I’d appreciate it.

No, I don’t, my flight have been delayed.

Here is my Visa card.

Of course, one moment please.

Yes, I’d like The Times every morning, please.

Is the 3rd floor OK for you?

That is not very good.

That is very expensive. Is that the cheapest rate you have?

No, I don’t, my flight have been delayed.

Go up to the first floor and you can buy some writing paper at the shop.

At the entrance, you turn left and then go straight. The pool is next to the restaurant.

If you get out of the elevator, turn right, Reception is next to the gift shop.

The bar is inside the restaurant. It opens at 7 pm.

Go through the lobby and on your right will be the travel desk

That is not very good.

Yes, I know but my flight arrived early.

Thank you, I’d appreciate it.

I am sorry. The pool closes at 10 pm.

Yes. The pool is open every day until 10 pm.

You can check-in from 2 pm and check out by 11 pm.

The pool opens at 4 pm.

I am afraid the pool has already closed.

Yes, please. I will carry the luggage to my room.

Yes, please. Can the porter bring it up to my room?

Yes, please. Can the porter bring me some food to my room?

Yes, please. Can I send it to the laundry?

Yes, please. What time will it be open?

No, I don’t. My flight has been delayed until tomorrow evening.

That is very expensive, is that the cheapest you have?

I’m afraid not. Cash of credit card only, I’m afraid that is hotel policy.

The ATM is about 5 minutes walk away. I’ll circle it on the map.

That is very expensive, is that the cheapest you have?

Our usual check-out time is 11 o’clock, but with this rate you can have a late check-out.

I’m afraid not. Cash of credit card only, I’m afraid that is hotel policy.

Yes. It is open from around 7 am until 5 pm.

Yes. It is open from around 2 pm until 6 pm.

Yes. It is open from around 7 pm until 10 pm.

Yes. It is open from 1 am until 6 am.

Yes. It is open from 5 am until 6 pm.

Is the 3rd floor OK for you?

Yes, I’d like The Times every morning, please.

Here is my Visa card.

Yes, I’ve just checked in and I don’t have any local currency.

Can I pay by check?

That is very expensive. Is that the cheapest rate you have?

Thank you, I’d appreciate it.

No, I don’t, my flight have been delayed

Of course, one moment please.

Yes, I’d like The Times every morning, please.

Yes, I’ve just checked in and I don’t have any local currency.

Is the 3rd floor OK for you?

Welcome to the Sun Inn hotel, we hope you will have a pleasant stay with us.

Could you spell that for me, please?

And your name, please?

We look forward to welcoming you on the 9th of April.

Can you tell me the date of your reservation, please?

Certainly. There is a large wardrobe and ….

Certainly. The restroom is next to the restaurant …

Certainly. We have a lovely suite on the fifth floor with a fitness center and a pool….

Certainly. It is available 24 hours.

Certainly. You can order room service from 7 pm until 11 pm.

Yes. They are filled with a special non-allergic material.

Yes. They are changed once a week.

Yes. They are changed every day.

Yes. They are changed every other day.

Yes. They are changed on request.

Is there an ATM, a cash machine- somewhere I can take out some money.

That is very expensive, is that the cheapest you have?

I’m afraid not. Cash of credit card only, I’m afraid that is hotel policy.

No, I don’t. My flight has been delayed until tomorrow evening.

Thank you. Smith yes, … so that is a double room with a bath and balcony for three nights.

Good evening, we have a reservation, the name is Smith.

What is the date today?

Welcome to the Holiday Inn, we hope you will enjoy your stay.

Thank you, here is your key, your room is on the fourth floor.

We offer tours of the city for business guests and ….

The hotel offers free satellite TV for all suites and …

The hotel offers business guests free breakfast on Mondays and Fridays.

We have a fully equipped business center with internet access and ….

The hotel offers a 50% discount on all leisure facilities after 2 pm, from Fridays to Mondays.

The service closes at 11 pm and opens up again tomorrow at 8 am.

You can check-in from 2 pm and check-out by 11 pm.

It opens at 4 pm.

The laundry closes at 10 pm and opens up again tomorrow at 7 am.

I am afraid it is already closed.

I am sorry. The pool closes at 10 pm.

I’m afraid the restaurant closes at 10 pm.

Sorry. I am afraid the sauna only opens at 10 am.

I am sorry. The bar is already closed.

Sorry. The fitness and sauna close at 10 pm.

The hotel has a swimming pool that is open from 8 am and closes at 7 pm.

Yes, you will find all the exercise equipment you need.

Yes, we have a fully equipped conference room.

Yes, they offer translation in twenty different languages.

The hotel has a 24-hour laundry service.