wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Printers Troubleshooting

Total questions: 50

Worksheet time: 46mins

Name
Class
Date
1.

What type of printer is this

a)

needle printer

b)

laser printer

c)

ink printer

d)

3D printer

2.

This printer prints by placing toner particles on paper.

a)

Ink printer

b)

margas

c)

Neddle printer

d)

laser printer

3.

Uses thermal bubble technology

a)

3D Printer

b)

Inkjet Printer

c)

Laser Printer

4.
Imaging drums are found in what type of printer?
a)
laser
b)
thermal
c)
impact
d)
inkjet
5.
Which type of printer uses a special type of paper?
a)
Thermal
b)
Laser
c)
Inkjet
d)
Laser Jet
6.
Which of the following uses liquid ink?
a)
inkjet
b)
laser
c)
thermal
d)
impact
7.
This type of printers create image by striking paper and ribbon
a)
Impact
b)
Non-impact
c)
laser
d)
I don't know
8.
Which printer component controls all device-specific functions, including print resolution and quality choices?
a)
Printer driver
b)
Printer firmware
c)
Printer interface
d)
Printer display
9.

Which of the following is not an advantage of a Universal Serial Bus (USB) printer interface?

a)

It has a higher transfer rate than a serial connection.

b)

It has a higher transfer rate than a parallel connection.

c)

It automatically recognizes new devices.

d)

It allows the printer to communicate with networks, servers, and workstations.

10.

You have just installed a new printer. After it is installed, it prints only garbled text. Which of the following is likely the problem?

a)

Wrong IP address

b)

Worn print head

c)

Incorrect print drivers

d)

Unsupported printer

11.

Which of the following most accurately describes how to obtain a firmware upgrade for your laser printer?

a)

Download the firmware upgrade for free from the manufacturer’s website.

b)

Pay to download the firmware upgrade from the manufacturer’s website.

c)

Have a certified laser printer technician come to your site and install a new firmware chip.

d)

Contact the manufacturer of the printer, and they will send you the firmware upgrade on a CD.

12.

Cheap to buy, but more expensive per page

a)

Inkjet Printer

b)

Laser Printer

13.

Which of the following is the largest in terms of size?

a)

Inkjet

b)

Laser

c)

Plotter

d)

Thermal

14.

How is the quality of printing measured?

a)

DPI

b)

MTBF

c)

TCO

d)

TADMN

15.

Which of the following is NOT an advantage of an inkjet printer?

a)

Initial low cost

b)

High resolution

c)

Quick to warm up

d)

Ink cartridges are inexpensive

16.

Which of the following is NOT a common choice when using a virtual printer?

a)

Print to PDF

b)

Print to XPS

c)

Print to Image

d)

Print to Cloud

17.
This type of printers create image by striking paper and ribbon
a)
Impact
b)
Non-impact
c)
laser
d)
I don't know
18.
What tool is helpful in determining where a print job is faulting?
a)
The printer spoole
b)
Test pattern print service
c)
Manufacturer documentation on the printer
d)
Self-diagnostic utility
19.
Which of the following is a possible cause for your printer’s output to be blank?
a)
No ink or toner in the printer
b)
Power problems with the printer
c)
Sporadic network connectivity
d)
Low-quality paper in the printer
20.
After checking a printer’s physical connectivity and after power cycling it, you receive an “access denied” message. What do you check now that the printer appears to be fully functional?
a)
Verify the correct Internet Protocol (IP) address for the printer
b)
Be sure the printer has paper in at least one of the trays
c)
Check all the cables for full contact and connectivity
d)
Check for paper jams along the paper path
21.

A dye-sublimation printer uses this method of color printing....?

a)

PPM

b)

RGB

c)

CMYK

d)

LEDS

22.

When a thermal printhead passes over the film ribbon, what melts onto the paper?

a)

Toner

b)

Wax

c)

Dye

d)

Ink

23.

The resolution in a Laser Printer's resolution is measured by ....

a)

Color per inch

b)

Dots per inch

c)

Pixels per inch

d)

Bits per inch

24.
Which type of printer is found on POS devices?
a)
Thermal
b)
Laser
c)
Inkjet
d)
Impact
25.
What is a Print Head?
a)
A type of ink dispersion printer that uses cartridges of ink. The ink is heated to a boiling point and then ejected onto the paper through tiny nozzles.   
b)
The part in an inkjet or impact printer that moves across the paper, creating one line of the image with each pass
26.
A printer that can print on both sides of a page
a)
duplex printer
b)
thermal printer
c)
Inkjet printer
d)
Laser Printer
27.
Which is the most common way to connect a computer to a printer?
a)
USB
b)
parallel 
c)
serial
d)
wireless
28.
Which of the following types of printers use the highest voltage?
a)
Laser
b)
Thermal
c)
Impact
d)
Inkjet
29.
The K in CMYK prints which color?
a)
black
b)
blue
c)
yellow
d)
red
30.

Which of the following is the largest in terms of size?

a)

Inkjet

b)

Laser

c)

Plotter

d)

Thermal

31.

ATM receipts and debit or credit card slips are printed using this type of printer.

a)

Dotmatrix

b)

Inkjet

c)

Laser

d)

Thermal

32.

Why are some impact printers such as dot-matrix printer still in existence?

a)

They are noisy.

b)

They are useful for printing multiple copies using carbon paper.

c)

They do not usually print acceptable graphics.

d)

They are cheap.

33.

Which printer is a non-impact?

a)

Dox Matrix

b)

Line printer

c)

Laser printer

d)

None of the above

34.

The difference between impact printers and non impact printers. Which of the following is true?

a)

Impact printers are faster than non-impact

b)

Impact printers make directly physical contact with paper and non-impact don't

c)

Impact printers provide good quality print outs

d)

Impact and non-impact printers are the same

35.
Which factor affects the speed of an inkjet printer?
a)
the desired quality of the image
b)
the size of printer power supply
c)
the quality of the paper
d)
the cost of the inkjet cartridges
36.
Which of the following can be used to connect a computer to a printer?
a)
PS/2
b)
HDMI
c)
eSATA
d)
USB
37.
What type of connection would be used to connect a printer directly to the network?
a)
Ethernet
b)
Serial
c)
USB
d)
Firewire
38.
What is a characteristic of thermal inkjet nozzles?
a)
The heat creates a bubble of steam in the chamber
b)
Heat is applied to the ink reservoir of each nozzle
c)
The vibration of the crystal controls the flow of ink
d)
A charge is applied to the printhead
39.
A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?
a)
The printer needs to be configured first
b)
The OS of the workstation needs to be updated first
c)
The printer driver might need to be installed first before the printer is connected
d)
The Microsoft download site needs to be searched first for the printer driver
40.
A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?
a)
Calibrate the printer
b)
Adjust the printer spool
c)
Replace the fuser
d)
Replace the drum
41.
Which of the following methods can be used to connect to a printer wirelessly?
a)
Bluetooth
b)
Satellite
c)
Microwave
d)
Airdrop
42.
Which of the following is a functions of a print server?
a)
provide print resources to all connected client computers
b)
ensure that the connected client computers have up-to-date printer drivers
c)
store backups of documents sent to the printer
d)
provide uninterrupted power to the printer
43.

Which of the following is a possible cause for printer paper jams?

a)

the wrong type of paper

b)

a defective print cartridge

c)

misaligned print heads

d)

an incorrect print driver

44.
What would cause an inkjet printer to fail to print any pages?
a)
The printer software is set to toner save
b)
The printer ribbon is worn out
c)
The ink cartridge is empty
d)
The printer is loaded with a paper type other than photo paper
45.
A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?
a)
The screen contrast is too low
b)
The printer is not turned on
c)
The printer is out of ink
d)
The print head is clogged
46.
A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?
a)
an incorrect printer driver
b)
the wrong paper type
c)
a bad cable connection
d)
a printer spooler not installed
47.
You have updated your printer drivers, but you still have ghosted printer output. What do you try next to resolve the problem?
a)
Adjust the resolution in printer settings
b)
Replace the fuser
c)
Adjust the paper catch
d)
Change the toner cartridge
48.
What tool should you use to clean toner that has built up within a printer?
a)
A toner vacuum
b)
Cleaning cloths and gloves
c)
A can of compressed air
d)
A conventional hand-held vacuum with an extender tool
49.
Which of the following is a possible cause for your printer’s output to be blank?
a)
No ink or toner in the printer
b)
Power problems with the printer
c)
Sporadic network connectivity
d)
Low-quality paper in the printer
50.
You have purchased and installed a new printer in your office but your users cannot install the printer. What is the problem?
a)
The users don’t have the correct print drivers.
b)
The printer is not compatible with your network.
c)
The printer is not visible when browsing the network.
d)
The printer has a paper jam.

Similar Resources on Wayground

AZ-900 Practice Test 3

51 questions

AZ-900 Practice Test 3

quiz

Worksheet

•

Professional Development

Test Mendix 2

50 questions

Test Mendix 2

quiz

Worksheet

•

Professional Development

Randy's Networking Quiz 1

54 questions

Randy's Networking Quiz 1

quiz

Worksheet

•

Professional Development

CAMBRIDGE - A Level - IT - Networks

50 questions

CAMBRIDGE - A Level - IT - Networks

quiz

Worksheet

•

12th Grade - Professi...

HTML/CSS контрольный

50 questions

HTML/CSS контрольный

quiz

Worksheet

•

Professional Development

CUESTIONARIO DE REPASO DE HACKING ÉTICO

50 questions

CUESTIONARIO DE REPASO DE HACKING ÉTICO

quiz

Worksheet

•

Professional Development

Information Storage & Management Assessment (Set A)

50 questions

Information Storage & Management Assessment (Set A)

quiz

Worksheet

•

Professional Development

Employbility skills

50 questions

Employbility skills

quiz

Worksheet

•

Professional Development