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WorksheetsDay 2 Recap
Total questions: 10
Worksheet time: 5mins
What is our online training platform called?
Digital E-Learning
Dynamic Academy
E-Learn Academy
Digital Academy
What does PLJ stand for?
Private Learning Journal
Personal Learning Journey
Personal Learning Journal
Personal Listening Journey
What does DBM stand for?
Dominant Buying Motives
Dynamic Buying Measures
Digital Broadcast Media
Dynamic Behaviours Measures
In regards to questioning techniques what does TED stand for?
Try Explore Detail
Try Explain Develop
Tell Explore Describe
Tell Explain Describe
What does CRF stand for?
Client Retail Form
Customer Retail Form
Customer Record Form
Customer Recommended Friend
What is EE's system called that can support with any searches and guide you to find all answers for process and policy?
Albert
Alfred
Toolkit
Domino
What must you complete for every NEW customer that is an Ofcom requirement?
CRF
Coverage Check
Welcome Wallet
The Sale
What is our new diagnostic tool called?
Primetime
Fixit
Bravo
Pronto
What does FAB stand for?
First and Best
Features and Benefits
Fixtures and Buildings
Features and Billing
What are the different types of BT Broadband we sell?
Fast Superfast Halo 1 and Halo 2
Standard Fibre and Superfast
Complete Wi Fi Halo 1 and Halo 2
Fibre Essential Fibre 1 Fibre 2 Full Fibre Complete Wi Fi Halo 1/2/3+
