Free Printable G&L Chapter 2, "The Research Process in Tech. Communication"

1.

Critical thinking means that you __(1)__ the quality of your information and the accuracy of your __(2)__.

a)

1) interpretations; 2) test

b)

1) test; 2) interpretations

2.

Critical thinking is especially important when evaluating content from which types of sources?

a)

print

b)

online

c)

periodicals

d)

textbooks

3.

Match the strategy to its description: Ask the right questions.

a)

Different sources of information represent different levels of detail and dependability. Surface information (e.g., sources for general audiences) may be useful and valid. However, you should also go further and explore deeper levels (e.g., sources for trade, business, academic, and scholarly audiences).

b)

Find out what multiple experts say and examine the points on which they agree and disagree.

c)

The information you find may be incomplete or misleading. Look for common ground among sources; determine if the sources are driven by an agenda, and check each source's credentials.

d)

Ask a specific, narrow, question instead of researching an overly general topic.

e)

Most topics can be viewed from more than two perspectives. If your research yields indefinite findings, don't try to force a definite conclusion.

4.

Match the strategy to its description: Explore a balance of views.

a)

Different sources of information represent different levels of detail and dependability. Surface information (e.g., sources for general audiences) may be useful and valid. However, you should also go further and explore deeper levels (e.g., sources for trade, business, academic, and scholarly audiences).

b)

Find out what multiple experts say and examine the points on which they agree and disagree.

c)

The information you find may be incomplete or misleading. Look for common ground among sources; determine if the sources are driven by an agenda, and check each source's credentials.

d)

Ask a specific, narrow, question instead of researching an overly general topic.

e)

Most topics can be viewed from more than two perspectives. If your research yields indefinite findings, don't try to force a definite conclusion.

5.

Match the strategy to its description: Explore your topic in sufficient depth.

a)

Different sources of information represent different levels of detail and dependability. Surface information (e.g., sources for general audiences) may be useful and valid. However, you should also go further and explore deeper levels (e.g., sources for trade, business, academic, and scholarly audiences).

b)

Find out what multiple experts say and examine the points on which they agree and disagree.

c)

The information you find may be incomplete or misleading. Look for common ground among sources; determine if the sources are driven by an agenda, and check each source's credentials.

d)

Ask a specific, narrow, question instead of researching an overly general topic.

e)

Most topics can be viewed from more than two perspectives. If your research yields indefinite findings, don't try to force a definite conclusion.

6.

Match the strategy to its description: Evaluate your sources.

a)

Different sources of information represent different levels of detail and dependability. Surface information (e.g., sources for general audiences) may be useful and valid. However, you should also go further and explore deeper levels (e.g., sources for trade, business, academic, and scholarly audiences).

b)

Find out what multiple experts say and examine the points on which they agree and disagree.

c)

The information you find may be incomplete or misleading. Look for common ground among sources; determine if the sources are driven by an agenda, and check each source's credentials.

d)

Ask a specific, narrow, question instead of researching an overly general topic.

e)

Most topics can be viewed from more than two perspectives. If your research yields indefinite findings, don't try to force a definite conclusion.

7.

Match the strategy to its description: Interpret your findings objectively.

a)

Different sources of information represent different levels of detail and dependability. Surface information (e.g., sources for general audiences) may be useful and valid. However, you should also go further and explore deeper levels (e.g., sources for trade, business, academic, and scholarly audiences).

b)

Find out what multiple experts say and examine the points on which they agree and disagree.

c)

The information you find may be incomplete or misleading. Look for common ground among sources; determine if the sources are driven by an agenda, and check each source's credentials.

d)

Ask a specific, narrow, question instead of researching an overly general topic.

e)

Most topics can be viewed from more than two perspectives. If your research yields indefinite findings, don't try to force a definite conclusion.

8.

Primary research means getting information ______ from the source by conducting interviews and surveys and by observing people, events, or processes in action.

a)

secondhand

b)

directly

9.

Secondary research means getting information _________ by reading what other researchers have compiled in books and articles (in print or online or both).

a)

secondhand

b)

directly

10.

T/F: Most online information would be considered a secondary source.

a)

True

b)

False

11.

T/F: Whenever possible, you should combine primary and secondary research.

a)

True

b)

False

12.

Working with your own sources can help you expand on what people have already learned and add considerable ________ to your work.

a)

domain

b)

style

c)

currency

d)

credibility

13.

Research assignments begin more effectively when you first __(1)____ and sort through what is already __(2)___ about your topic before attempting to add to that __(3)__ yourself.

a)

1) narrow; 2) credible; 3) focused

b)

1) uncover; 2) known; 3) knowledge

c)

1) narrow; 2) uncover; 3) knowledge

d)

1) uncover; 2) knowledge; 3) known

14.

Google is a good way to start your research, but be careful to __(1)___ your findings to ____(2)_____, reliable sources and then to use these sources as a basis for more ___(3)____ research (such as library research for books and peer-reviewed reports or articles).

a)

1) narrow; 2) credible; 3) focused

b)

1) uncover; 2) known; 3) knowledge

c)

1) narrow; 2) uncover; 3) knowledge

d)

1) uncover; 2) knowledge; 3) known

15.

Some useful printed information may not be available at any library. This content is known as "______ literature."

a)

black-and-white

b)

gray

c)

yellow

d)

green

16.

(Select all that apply.) Examples of gray literature include...

a)

pamphlets and brochures

b)

unpublished government documents (available under the Freedom of Information Act, with the exception of classified documents)

c)

papers presented at professional conferences

d)

self-published works

17.

Complete the strategy statement: Use more than one approach when...

(a)

18.

Complete the strategy statement: When searching, select keywords and search phrases that are __(1)___ and __(2)___ rather than general.

a)

1) purpose; 2) sponsor

b)

1) balanced; 2) views

c)

1) varied; 2) technical

d)

1) discount; 2) rely

e)

1) purpose; 2) target population

19.

Complete the strategy statement: Consider the ______ type (where the site originates).

a)

domain

b)

style

c)

currency

d)

credibility

20.

What is the domain extension for commercial sites?

a)

.com

b)

.edu

c)

.gov (government) or .mil (military)

d)

.org

e)

.net

21.

What is the domain extension for educational institutions?

a)

.com

b)

.edu

c)

.gov (government) or .mil (military)

d)

.org

e)

.net

22.

What is the domain extension for government or military organizations?

a)

.com

b)

.edu

c)

.gov (government) or .mil (military)

d)

.org

e)

.net

23.

What is the domain extension for other organizations?

a)

.com

b)

.edu

c)

.gov (government) or .mil (military)

d)

.org

e)

.net

24.

What is the domain extension for general use websites?

a)

.com

b)

.edu

c)

.gov (government) or .mil (military)

d)

.org

e)

.net

25.

Complete the strategy statement: Identify the source's __(1)___ and __(2)_____.

a)

1) purpose; 2) sponsor

b)

1) balanced; 2) views

c)

1) varied; 2) technical

d)

1) discount; 2) rely

e)

1) purpose; 2) target population

26.

Complete the strategy statement: Assess the _______ of the source and its materials.

a)

domain

b)

style

c)

currency

d)

credibility

27.

Complete the strategy statement: Look beyond the _____ of a source or website.

a)

domain

b)

style

c)

currency

d)

credibility

28.

Complete the strategy statement: Assess the author's credentials and...

a)

accommodations

b)

assertions

c)

advances

d)

applications

29.

Complete the strategy statement: Don't __(1)__ social media, but don't __(2)___ on it either.

a)

1) purpose; 2) sponsor

b)

1) balanced; 2) views

c)

1) varied; 2) technical

d)

1) discount; 2) rely

e)

1) purpose; 2) target population

30.

(Select all that apply.) Primary sources include...

a)

unsolicited inquiries

b)

informational interviews

c)

surveys

d)

self-published works

e)

observations or experiments

31.

Which of these primary research methods will be required for your qualitative data analysis project report and presentation?

a)

unsolicited inquiries

b)

informational interviews

c)

survey

d)

observations or experiments

32.

What does the phrase unsolicited inquiries relate to?

a)

seeking clarification for information that was previously requested or offered in a previous conversation (or correspondence).

b)

seeking information that was not previously requested or offered in a previous conversation (or correspondence)

33.

Unsolicited inquiries by (a) can be intrusive. Therefore, start with a polite email or private social media message to ask if the person would be interested in communicating with you about your project.

34.

While informational interviews provide original source material, expert opinion should be __(1)__ with a range of __(2)__.

a)

1) purpose; 2) sponsor

b)

1) balanced; 2) views

c)

1) varied; 2) technical

d)

1) discount; 2) rely

e)

1) purpose; 2) target population

35.

What is a target population?

a)

the tool for conducting surveys

b)

a large, identifiable group

c)

representatives of a large, identifiable group

36.

What is a sample?

a)

the tool for conducting surveys

b)

a large, identifiable group

c)

representatives of a target population

37.

What is a questionnaire?

a)

the tool for conducting surveys

b)

a large, identifiable group

c)

representatives of a target population

38.

Complete the strategy statement: Seek out expert assistance to _____ the questionnaire.

a)

sample

b)

method

c)

design

d)

types

39.

Complete the strategy statement: Define the survey's __(1)__ and ____(2)___.

a)

1) purpose; 2) sponsor

b)

1) balanced; 2) views

c)

1) varied; 2) technical

d)

1) discount; 2) rely

e)

1) purpose; 2) target population

40.

Complete the strategy statement: Identify the ______ group.

a)

sample

b)

method

c)

design

d)

types

41.

Complete the strategy statement: Define the survey ________.

a)

sample

b)

method

c)

design

d)

types

42.

Complete the strategy statement: Decide on the ______ of questions.

a)

sample

b)

method

c)

design

d)

types

43.

What are open-ended questions?

a)

These questions do not allow respondents to elaborate on their responses.

b)

These questions allow respondents to answer in any way they choose.

44.

What are closed-ended questions?

a)

These questions do not allow respondents to elaborate on their responses.

b)

These questions allow respondents to answer in any way they choose.

45.

Data from ______ questions are time-consuming to measure, but they provide rich information.

a)

close-ended

b)

open-ended

46.

Data from ______ questions are easily measured, but more limited in value.

a)

close-ended

b)

open-ended

47.

Complete the strategy statement: Phrase questions...

a)

precisely

b)

undecidedly

c)

ambiguously

d)

tentatively

48.

Complete the strategy statement: Avoid _____ questions.

a)

objective

b)

exceptional

c)

loaded

d)

notable

G&L Chapter 2, "The Research Process in Tech. Communication"

Total questions: 48

Worksheet time: 1hrs 1mins

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