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Chapter 2: Planning business messages

Total questions: 9

Worksheet time: 5mins

Name
Class
Date
1.

The Writing Process for business messages and oral presentations is always linear and it proceeds from Step 1 to Step 2’’. Is this sentence true or false?

a)

True

b)

False

2.

Which phases do good writers spend most of their time on?

a)

Prewriting

b)

Revising and proofreading

c)

Writing

3.

“Who is my primary reader and listener?"

”What position does the person hold in the organization?”

What is the purpose of these questions?

a)

Profiling the audience

b)

Choose the best channels

c)

Responding to the profile

d)

Both of them

4.

Which is not factor help you decide the best channels?

a)

The cost

b)

The importance of message

c)

The confidentiality and sensitivity of the message

d)

The feedback of the writers

5.

Which is an important aspect of adaptation? (4 letters: (a)   )

6.

Focusing on the audience is a modern idea. T/F?

a)

True

b)

False

7.

You should use expressions such as “totally awesome, you know, like” to become a professional business person. T/F?

a)

True

b)

False

8.

What are noninclusive words?

a)

chairman

b)

firefighter

c)

waiter

d)

his

e)

mailman

9.

Which is less courteous language than others?

a)

Organizing a carpool will reduce your transportation costs

b)

Am I the only one who can read the operating manual?

c)

Will you please complete the report by Monday?

d)

Let's review the operating manual together so that you can get your document to print correctly next time.