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Professionalism: Personal Management Skills

Total questions: 14

Worksheet time: 14mins

Name
Class
Date
1.

Why is the evaluation step an important part of the problem solving method?

a)

To determine whether the solution was successful or if another solution would have worked better”

b)

To prove to others that your decision was correct

c)

To prevent the problem from happening again

d)

All of the above

2.

Adrian uses the problem solving method to solve a problem. After she implements her solution, she discovers that her strategy did not work. What should she do next?

a)

Give up and let someone else fix the problem.

b)

Repeat the unsuccessful strategy.

c)

Evaluate the results and create a new solution

d)

Come to class and turn assignments in on time

3.

When solving a problem in a group situation, which of the following traits should be demonstrated?

a)

Inflexibility

b)

Compromise

c)

Independence

d)

Stubbornness

4.

The office manager, Karen, must solve a scheduling problem that affects the entire team. What should Karen consider before she implements a solution?

a)

Is this the best solution for the management?

b)

Is this the best solution for the entire team?

c)

Is this the best solution for me?

5.

Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks. Which of the following is an important technique for her to follow?

a)

Prioritize tasks

b)

Do not schedule any breaks

c)

Plan personal business during the work day.

d)

All of the above

6.

Problem solving is the ability to analyze a situation by looking at ____.

a)

The insignificant details

b)

The big picture

c)

The obvious answer

d)

The problem

7.

Which of the following is an example of a time management tool?

a)

Calculator

b)

Fax machine

c)

Daily planner

d)

Notebook

8.
We have to create a dedicated time for ____________ and for _____________.
a)
Sleeping, eating
b)
Studying ,  homework
c)
Indoor activities, outdoor activities
d)
Important things, small things
9.
We have to put the most ____________ tasks at the top, even if we are scared to do those tasks. 
a)
trivial
b)
essential
c)
easy
d)
difficult
10.
1. Setting goals helps you manage your time. 
a)
True
b)
False
11.

If you are comparing your results to the original goals you set, then you are doing this step in the Problem Solving Process?

a)

Define

b)

Prepare

c)

Try

d)

Reflect

12.

What should an employee do if a goal fails to be accomplished?

a)

Become frustrated and quit the job

b)

Ignore the failure and move on to another goal

c)

Evaluate the goal and determine the reason for failure

d)

Learn to login to the program and do the work there

13.

What is the first step in the problem solving method?

a)

Name possible solutions

b)

Evaluate the result.

c)

Make a plan

d)

Identify the problem

e)

Communicate with the teacher why I didn't take this quiz the 1st time

14.

Which of the following is true?

a)

Your supervisor will always take time to recognize your achievements.

b)

You should plan to do difficult tasks during your least productive hours.

c)

You can learn from failures

d)

You should initially plan your schedule assuming that everything will go as planned.