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WorksheetsBusiness Communication Vocabulary
Total questions: 60
Worksheet time: 30mins
The willingness to be corrected and to act on that correction.
Coachable
Integrity
Leadership
Negotiate
The action of working with someone to produce or create something.
Patience
Collaboration
Communication
Team Work
The state or quality of being dedicated to a cause, activity, etc.
Conflict Resolution
Courteous
Compromise
Commitment
A process through which you send messages to and receive messages from others.
Creative
Professionalism
Communication
Customer Service
The ability to speak, listen, and write effectively.
Collaboration
Critical Thinking
Empathy
Communication Skills
An agreement or a settlement of a dispute that is reached by each side making concessions.
Compromise
Problem Solving
Self Awareness
Skills
A problem solving strategy for settling disputes.
Problem Solving
Conflict Resolution
Decision Quality
Effective Communication
Polite and gracious; considerate toward others; well-mannered.
Creative
Resilience
Perceptive
Courteous
Inventive, imaginative.
Humble
Creative
Initiative
Innovative
Comparing what you already know with the information you are given in order to decide whether you agree with it.
Critical Thinking
Responsibility
Self Confidence
Skills
Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction.
Customer Service
Efficiency
Emotional Intelligence
Persuasive
An assessment of the caliber of effort put into a decision situation
Decision Quality
Positive Attitude
Self Development
Soft Skills
The act of sharing information between two people (or groups of people) so that the information is successfully understood.
Interpersonal Skills
Positive Attitude
Effective Communication
Flexibility
Doing something in a way that saves you time and energy
Efficient
Effective
Productive
Priority
The ability to perceive, understand, manage, and use emotions.
Emotional Intelligence
Decision Quality
Effective Communication
Empathy
Identification with and understanding of another's situation, feelings, and motives.
Empathy
Growth Mindset
Self Confidence
Hard Skills
Willingness to change or compromise
Flexibility
Time Management
Work Ethic
Productive
Individuals believe their qualities can change and improve through their effort.
Self Confidence
Self Direction
Self Development
Growth Mindset
Skills that are teachable, and measurable.
Hard Skills
Soft Skills
Skills
Productivity
Having or showing a modest or low estimate of one's own importance.
Empathy
Morals
Values
Humble
The power or opportunity to act or take charge before others do.
Leadership
Initiative
Integrity
Values
Something new, a change; the act of introducing a new method, idea, device, etc.
Innovation
Prioritize
Priority
Effective
The quality of being honest and having strong moral principals; moral uprightness.
Integrity
Morals
Values
Goal
Set of abilities enabling a person to interact positively and work effectively with others.
Interpersonal Skills
Soft Skills
Hard Skills
Skills
The action of leading a group of people or an organization.
Leadership
Initiative
Responsibility
Effective
To discuss something in an attempt to reach agreement.
Negotiate
Compromise
Conflict Resolution
Problem Solving
Level of endurance someone can have before negativity.
Patience
Perserverance
Responsibility
Skills
Having sympathetic insight or understanding.
Perceptive
Persuasive
Empathy
Task
Steadfastness in doing something despite difficulty or delay in achieving success.
Perseverance
Patience
Effective
Relevant
Capable of convincing.
Persuasive
Punctuality
Effective Communication
Creative
Optimistic, enthusiastic, encouraging, happy, confident
Positive Attitude
Creative
Resilience
Self Confidence
The process of finding solutions to difficult or complex issues.
Problem Solving
Critical Thinking
Effective Communication
Emotional Intelligence
The skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well.
Professionalism
Soft Skills
Skills
Hard Skills
Arriving or doing something at the expected or planned time.
Punctuality
Schedule
Task
Priority
The personal strength that helps most people cope with stress and recover from adversity and even trauma.
Resilience
Perseverance
Morals
Values
State or fact of being accountable or to blame for something.
Responsibility
Patience
Leadership
Task
A self-conscious state that makes people more sensitive to their own attitudes and dispositions.
Self Awareness
Self Confidence
Self Direction
Self Development
The belief that you can successfully perform a desired behavior.
Self Confidence
Self Awareness
Self Direction
Empathy
Voluntarily improving one's own skill and knowledge base.
Self Development
Soft Skills
Self Direction
Self Awareness
The ability to set a well-defines goal and work toward it.
Self Direction
Goal
Perseverance
Responsibility
A developed talent or ability.
Skills
Task
Goal
Moral
Personal attributes and habits that enhance an individual's job performance, career prospects, and interactions with others.
Soft Skills
Hard Skills
Skills
Values
The combined action of a group of people, especially when effective.
Team Work
Collaboration
Task
Schedule
Process of planning and exercising control of time spent on specific activities.
Time Management
Work Ethic
Schedule
Task
Intrinsic motivation to perform your best.
Work Ethic
Perseverance
Self Direction
Goal
Successful in producing a desired or intended result.
Effective
Productive
Efficient
Flexibility
Doing something in a way that saves time and energy.
Efficient
Effective
Productive
Productivity
The principles of right and wrong that guide an individual in making decisions.
Ethics
Morals
Values
Priorities
A result that a person aims for and works hard to reach.
Goal
Task
Responsibility
Schedule
A person's standards of behavior or beliefs concerning what is and is not acceptable for them to do.
Morals
Values
Tasks
Goals
To make a list of tasks that need to be done in the order of most-to-least important.
Prioritize
Schedule
Task
Creative
Seeking to solve a problem before it occurs.
Proactive
Reactive
Relevant
Effective
making or capable of making large amounts of; giving good results
Productive
Productivity
Effective
Relevant
the state or quality of producing something
Productivity
Priority
Task
Schedule
Acting in response to a situation rather than creating or controlling it.
Reactive
Proactive
Productive
Productivity
Connected with or related to the matter at hand.
Relevant
Task
Goal
Values
An ordered list of times at which things are planned to occur.
Schedule
Tasks
Prioritze
Goal
A piece of work to be done.
Task
Goal
Schedule
Value
Status established in order or importance or urgency
Priority
Prioritize
Relevant
Goal
The ideas, beliefs, and attitudes about what is important that help guide the way you live.
Values
Morals
Goals
Tasks
