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Credit Secret Day 1

Total questions: 6

Worksheet time: 3mins

Name
Class
Date
1.

What are the ways to order with Credit Secrets?

a)

Mail

b)

Online

c)

Customer Service number, online, sales number

d)

Amazon

2.

What is Slack for?

a)

An internal communication tool and to escalate any issues

b)

To make friends

c)

To share best practices with colegues

3.

What is DataBot for?

a)

The system where we create tickets

b)

The tool to escalate to tier 2

c)

The database where we can find the customer information

4.

What is Amazon Connect?

a)

Where we can escalate issues

b)

The tool to dial and receive calls

c)

Where we send email to our customers

5.

How many days is the Money Back Guarantee if a customer bought the Automator for 6 months?

a)

6 months

b)

30 days

c)

90 days

6.

Whats is the product that the customer needs to purchase in order to have access to the dashboard?

a)

The Automator

b)

The Secret Money Method

c)

Main Credit Secrets Package (eBook or Printed copy)

d)

Any of the above