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Operations Management

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

the ratio of outputs to inputs during production

a)

production

b)

level of production

c)

productivity

2.

Ways to increase productivity

a)

motivate the workers

b)

hire a manager

c)

use more advanced technology

d)

train the workers

3.

producing output at the highest ratio of output to input

a)

effectiveness

b)

efficiency

c)

labor intensive

d)

capital intensive

4.

involving a high quantity of capital equipment compared with about input

a)

effectiveness

b)

efficiency

c)

labor intensive

d)

capital intensive

5.

Operations planning decisions are influenced by

a)

technology

b)

market demand

c)

skills of the labor

d)

availability of resources

6.

the use of computer programs to control machine tools and related machinery in manufacturing of products.

a)

CAD

b)

CAM

c)

advanced technology

d)

automation

7.

producing a one-off item specially designed for the customer

a)

mass customisation

b)

flow production

c)

batch production

d)

job production

8.

the use of flexible computer-aided production systems to produce items to meet individual customer's requirements at mass-production cost levels

a)

mass customisation

b)

flow production

c)

batch production

d)

job production

9.

An advantage of batch production

a)

high level of worker motivation

b)

some flexibility in design of product in each batch

c)

low unit costs due to constant working machine and high labour productivity

d)

ability to undertake specialist projects or jobs

10.

A disadvantage of flow production

a)

high unit production costs

b)

high levels of stocks at each production stage

c)

expensive to set up flow-line machinery

d)

wide range of tolls needed

11.

quantitative factors of deciding location

a)

labour costs

b)

government grants

c)

room for expansion

d)

environmental concerns

12.

Qualitative factors in deciding location of a business

a)

break even analysis

b)

the pull of market

c)

safety

d)

transportation cost

13.

reductions in a firm's unit costs of production that result from an increase in the scale of operation

a)

communication economies

b)

technical economies

c)

coordination economies

d)

marketing economies

14.

factors that cause average costs of production to rise when the scale of operation is increased

a)

purchasing problems

b)

alienation of the workforce

c)

coordination problems

d)

financial

15.

Type of inventory

a)

finished products

b)

work in progress

c)

raw material

d)

stock