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MOTIVATING AND REWARDING EMPLOYEE PERFORMANCE

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Extrinsic motivators are the rewards that are tangible which normally caused by the following factors, EXCEPT:

a)

Promotion

b)

Time with Family

c)

Feeling appreciated at work

d)

Work condition

2.

Maslow Hierarchy of Need identifies five (5) distinct levels of an individual’s needs as listed below, EXCEPT:

a)

Satisfaction

b)

Physiological

c)

Safety

d)

Social

3.

__________ is a need for self-fulfilment, and to develop and use abilities to the fullest and most creative extent.

a)

Esteem

b)

Self-Actualization

c)

Social

d)

Physical

4.

A _________ organization is known as “participative”, where individuals are incorporated

a)

Theory X

b)

Theory Y

c)

Theory of Motivation

d)

Theory of Needs

5.

The three needs theory addresses needs that form the main motives of work. The three needs are achievement, affiliation and ______________.

a)

security

b)

appreciation

c)

power

d)

promotion

6.

The _________ theory argues that specific and difficult goals lead to better work performance.

a)

reinforcement

b)

goal setting

c)

decision making

d)

equity

7.

__________ reinforcement increases the likelihood of a preferred behavior by adding a negative consequence whenever employees do not perform the behavior.

a)

Positive

b)

Negative

c)

Natural

d)

Guided

8.

_________ is the extent to which a task or job requires the completion of a whole and identities of work.

a)

Task complete

b)

Task identities

c)

Skills varieties

d)

Task significance

9.

_______ informs the employee whether his/her performance is improving, remaining constant, or slacking.

a)

Job reference

b)

Job respond

c)

Job performance

d)

Job feedback

10.

_______ is the extent to which a task or job gives an employee freedom and independence, besides allowing the employee to use his/her judgment in work schedules and procedures.

a)

Authority

b)

Autonomy

c)

Autocracy

d)

Automatic