Free Printable Introduction to Communication

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Introduction to Communication

Total questions: 15

Worksheet time: 8mins

Name

Class

Date

Studying communication is crucial because of the following, except for...

Increase what you know about human relationships

Help you exercise your rights to freedom of speech

Teach you important skills to be self-centered

Help you navigate in this diverse world

Which is not a component of communication?

People [Sender & Receiver]

Sounds

The Channel [Medium / Media]

Encoding & Decoding

MESSAGE as a component of communication is ...

The means by which a message moves from the source to the receiver of the message. [e.g. phone, face-to-face].

The source who initiates the message [SENDER] and the RECEIVER who is the intended target of the message .

A systematic arrangement of symbols (verbal & non-verbal codes) used to create meanings in the mind of another person or persons. [e.g. language] .

The verbal and nonverbal form of the idea, thought, or feeling that one person (the source) wishes to communicate to another person or group of people (the receiver).

ENCODING as a component of communication is ...

The process of translating/putting an idea or a thought into a code. [e.g. What I mean.] .

The process of assigning meaning to an idea or thought. [e.g. What I understand.] .

The receiver’s verbal and nonverbal response to the source’s message.

A systematic arrangement of symbols (verbal & non-verbal codes) used to create meanings in the mind of another person or persons. [e.g. language] .

NOISE as a component of communication is ...

The process of assigning meaning to an idea or thought. [e.g. What I understand.] .

The environment/location in which communication occurs.

The means by which a message moves from the source to the receiver of the message. [e.g. phone, face-to-face] .

Any interference in the encoding and decoding processes that reduces the clarity of a message.

When you are trying to say what you mean into words or non-verbal language, you are...

ENCODING

DECODING

MAKING NOISE

CHANNELING

When you are trying to interpret what you understand from the message, you are...

ENCODING

DECODING

MAKING NOISE

CHANNELING

Which of the following is NOT a main consideration in communication?

WORDS

SYMBOLS

ACTIONS

FASHION

What do we call the immediate response of the receiver to the message?

ANSWER

FEEDBACK

COMMENT

10.

Which of the following has the biggest percentage of what we make meaning in a conversation?

BODY LANGUAGE

TONE

WORDS

EYE CONTACT

11.

What is communication?

A process of transmitting information from one person to another.

A process of transmitting information one person to a place or another.

A process of transmitting information from one person or place to another.

A process of transmitting information to one person or a place.

12.

Horizontal communication is sometimes also referred to as lateral communication. What does it means & for what purpose does it serve?

members of the higher ups in the organizational chart communicate & to improve on results plus implementing new policies

members of the same level in the organizational chart communicate & to discuss on ideas for any improvements whilst enhancing teamwork

members of the same level in the organizational chart communicate & to establish a good teamwork & group coordination

13.

What is upward communication & its purpose?

subordinates communicate with superiors to discuss about mistakes or solving problems & accepting instructions

subordinates communicate with superiors to offer feedback, support, suggestion & share their views with organization

subordinates communicate with superiors to accept instructions & offer feedback or discuss policies

14.

What is downward communication & its purpose?

superiors communicate with subordinates for the purpose of correcting mistakes or improving results & instructions

superiors communicate with subordinates for the purpose of guiding,managing or implementing policies

superiors communicate with subordinates for the purpose of providing guidance, implementing policies, guidelines, evaluation & appraisal.

15.

NOISE as a component of communication is ...

The process of assigning meaning to an idea or thought. [e.g. What I understand.] .

The environment/location in which communication occurs.

The means by which a message moves from the source to the receiver of the message. [e.g. phone, face-to-face] .

Any interference in the encoding and decoding processes that reduces the clarity of a message.

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Introduction to Communication

Total questions: 15

Worksheet time: 8mins

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