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WorksheetsImpact of Implementing Data in Organisations
Total questions: 10
Worksheet time: 9mins
Which of the following is NOT a benefit of Business Analytics?
Faster Decisions and Manage Risk
Better Customer Satisfaction and Reduce Cost
More Productive and Increase Profitability
High Network Speeds and Increase Data Storage
What is rated as the TOP challenge of implementing Business Analytics?
Lack of understanding of Analytics
Lack of data
Don’t know where to start
No case for change
Business Analytics projects require people from different disciplines and managerial levels.
True
False
Why is the understanding of data important?
Make better decisions
Create new jobs
Become tech-savvy
Reduce work
What kind of data does NOT help in understanding customer behaviours?
Web browsing activity
Social media activity
Ecommerce buying activity
Credit card payment details
Customer Responsive Product are designed by _________________
predicting customers' needs by analysing their behaviour
responding to customer requests
extensive prototyping and testing
using new technological enhancements
How does Big Data allow us to engage customers 24/7?
Reroute calls to personal mobile phones
Chatbots that learn from CRM data
Outsource to helpdesk personnel from different time zones
What is NOT a challenge when accessing Big Data?
Slow network speeds
Privacy and confidentiality of data
Threat of cyber attacks
Loss of reputation and customer when data is lost
What is NOT a cause of poor data quality?
Data purchased from 3rd party
Data not representative of target customers
Data contains too many outliers
Data collected over a short period
Why are multidisciplinary teams required for data projects?
Provide diverse perspective
Data analytics skills are hard to master
Not enough data professionals
Too expensive to only deploy data professionals
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