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WorksheetsHCMA 110 week 3 review
Total questions: 25
Worksheet time: 13mins
Medical assistants can use the practice management software, EHR, or word processing software to merge the patient data into the letter template creating an individualized letter for the patient.
True
False
where should you place the comma? Sally the receptionist called Miss Jones to reschedule the appointment.
Sally, the receptionist, called Miss Jones to Reschedule the appointment.
Sally the receptionist, called Miss Jones to Reschedule the appointment.
Sally, the receptionist called Miss Jones to Reschedule the appointment.
___________ should not be capitalized unless the word is the first word of a sentence.
Proper Nouns
Names of people
Common nouns
____________ is the usual business envelope size
No 10
No 5 3/4
No 5
There should be ___________ blank lines between the closing and the typed name and credentials of the sender on a professional letter's signature block.
1
0
4
_____________ is not typically included in memorandums
date
signature
subject
When sending a letter informing a patient about her test results, what type of mail service should be used?
registered mail
certified mail
first-class mail
____________provides protection against loss or damage
standard insurance
USPS tracking
signature confirmation
_____________ USPS abbreviation is correct
Way: WAY
Parkway: PKWY
Route: RT
______________ should not be included in a clinic's letterhead.
Street address or post office box, city, state, and ZIP
Provider’s personal email address
Phone number
_____________is incorrect regarding the closing in a business letter
The closing word or phrase is followed by a comma.
The first letter of the first word of the closing should be capitalized.
There are two blank lines between the last line of the body and the closing
Put the suite or apartment number on the line below the delivery address is incorrect regarding addressing mail
True
False
Collaboration is NOT the act of working with another or other individuals.
True
False
_______________technique allows the listener to recap and review what was said
Summarizing
Reflecting
Clarification
Medical assistant prove technical skills to a potential employer by...
Using the practicum skills checklist
Using a portfolio
Using the practicum skills checklist and using a portfolio
Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
True
False
__________resume formats are the most popular and is useful when people are seeking employment in the same field as their education or prior experience
Functional
Combination
Chronological
The applicant information is found in the___________ section of the resume
Work history
Header
Education
Name of school and degree name and year obtained should appear in your resume if you graduated from a college program.
True
False
You should NOT include ______________________ on your resume.
salary history and current requirements
applicant’s contact information
an employment history
You should NOT be asked in an interview...
Who takes care of your children while you work
Whom do you most admire
Why would you be successful in this position
Which is NOT true about cover letters
Weave in key requirement words from the job posting
Include the job title in the first paragraph
The salutation can be generic, with no name included
It is illegal for an interviewer to ask questions related to age, nationality, religion, marital/family status.
True
False
You should NOT _____________during an interview.
Exaggerate the length of prior employment situations
Give the “know-it-all” attitude
Give evasive answers and exaggerate the length of prior employment situations
For the chronologic resume, the most relevant job duties need to be listed.
True
False
