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Hospitality and catering general quiz 1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What year was the HACCP act brought in?

a)

a)1998

b)

b)2006

c)

c)2016

d)

d)1974

2.

What are the advantages of vending machines ?

a)

Served 24 hours a day

b)

They can only be cold

c)

Only served for certain hours

d)

None of the above

3.

Which of these are physical contaminants? (Pick 3)

a)

Hair

b)

Finger nails

c)

Bleach

d)

Broken utensils

4.

Which service type would be most appropriate for a fine dining restaurant?

a)

Gueridon Service

b)

Buffet Service

c)

Silver service

d)

Self Service

5.

Free flow counter service can be best described as

a)

All food and drink on sale are displayed at a long counter and customers move along with a tray and pay at the end

b)

Different types of food and drink are displayed at different counters and customers pay at a central till.

c)

Foods and drinks are displayed on a menu behind the counter. Customers place their order and pays at the sales point on the counter.

d)

Customers sit at the counter on stools and are served their food.

6.

Which of the following are most likely to be part of the non-commercial sector?

a)

Armed forces

b)

Family holiday parks

c)

Motorway service stations

d)

Airlines

7.

Volunteers are most likely to be found in....

a)

The commercial sector

b)

The non-commercial sector

8.

Which front of house role usually assists guests with booking tours, theatre and restaurant reservations etc?

a)

Waiter

b)

Bartender

c)

Cashier

d)

Concierge

9.

Dress code for front of house is important because.. (tick all the answers that are correct)

a)

It creates an important first impression

b)

Employees don't want to ruin their own clothes

c)

It gives employees pride in their work

d)

It makes employees easy to identify

10.

Name the Role: Make dining and other reservations for patrons, and obtain tickets for events. Provide information about local features such as shopping, dining, nightlife, and recreational destinations.

a)

Concierge

b)

Floor manager

c)

Porter

d)

Maid