Worksheetseffective communication
Total questions: 10
Worksheet time: 10mins
Which are the aspect of sign language?
I. Graphic
II. Voice quality
III. Body movement
IV. Facial expression
I, II and III
I, II and IV
I, III and IV
II, III and IV
What kind of behaviour needs for having good conversation during communicating in a private place?
Be respectful and mindful
Direct to the point
Just list the point
Don’t listen any questions.
Which statement is correct about negotiation?
Compromise to take action
Compromise to get suggestions
Compromise to reach agreement.
Compromise to create a positive relationship
Why a good knowledge of negotiating techniques is important in negotiation skill?
I. To reduce cost.
II. To maximize confidence.
III. Leading to the desired outcome.
IV. Increased harmony among team.
I, II and III
I, II and IV
I, III and IV
II, III and IV
Why BATNA is important in negotiation process?
To avoid negotiation conflict
To define a negotiation limit.
To get a negotiation outcome
To plan a negotiation strategy.
Which statement are false about negotiation.
Argument process
To resolve a conflict
To get a common ground
Agreement to settle different
What is negotiation style that individuals don’t like to negotiate unless warranted their goals?.
Avoiding
Competing
Collaborating
Accomodating
What is produced by spoken language?
Noisy sound.
Sign languages.
Articulate sounds.
Vibration sounds.
How to be the effective communicator?
I. Organizing recipient.
II. Communicating with speech.
III. Creating the right environment.
IV. Communicating with body language.
I, II and III
I, II and IV
I, III and IV
II, III and IV
What type of negotiation when people pretend to negotiate but no intention of compromising?.
Bad faith negotiation
Multi party negotiation
Win – Lose negotiation
Collaborative negotiation
