Free Printable Tech Troubleshooting

Worksheets

Tech Troubleshooting

Total questions: 17

Worksheet time: 9mins

Name

Class

Date

What are the solution(s) if your iPad is frozen?

Re-enter your password in Settings

Take it out of the case

Turn it off and back on

Close the file and reopen it

Your computer won't turn on. What should you do first?

Don't Panic

Check Power cords

Check cable connections

Why is it important to know how to troubleshoot your computer?

You can help others

All these answers are correct

To save money

There may not always be someone to help you.

Choose one solution for the following problem: an application is running SLOWLY.

Restart the computer

Try to access the application from the internet instead

Close and re-open the application

Just forget it and work in another application

Choose one solution for the following problem: the computer is FROZEN.

Press and hold the Power button for 5-10 seconds to force the computer to shut down.

Close all applications and restart

Unplug all plugs on the computer and plug them back in

Hold down the monitor power button until the computer shuts down.

Choose one solution for the following problem: the sound isn't working.

Check the volume level

Use different headphones

Buy speakers

restart you computer

Choose one solution for the following problem: the mouse or keyboard has stopped working.

Press the Ctrl+Alt+Delete (the Control, Alt, and Delete keys) on your keyboard and click the mouse twice to reset the hardware

If you're using a wired mouse or keyboard, make sure it's correctly plugged into the computer

Move to a different computer, they are probably broken

Hold down on the right click and/or the backspace key to reset the hardware

Troubleshooting is always a process of...

random act to get the solution you want

trial and error

trying different things

not knowing what you are doing

Choose one solution for the following problem: The screen is blank.

Make sure the monitor and computer are plugged in and turned on

Hit the power button on the screen only

Check mouse to see if the light is turned on

Restart your computer

10.

Choose one solution for the following problem: ALL programs on the computer run slowly

Shut down the computer two times in a row

Unplug your mouse and plug it back in

Your computer may be running out of hard drive space. Try deleting any files or programs you don't need.

Reorganize the files on your computer. This is making the computer think too hard.

11.

Choose one solution for the following problem: Power button will not start computer.

Check the central processing unit (CPU) to see if it is working properly

Check the power cord to confirm that it is plugged securely into the back of the computer case and the power outlet

Check your internet access to see if you are connected to the internet

Check to see if you have an Ethernet cable connection

12.

What is one thing you can do if your mouse does not work?

buy a wireless mouse

check the connections

cut the cord

13.

what is troubleshooting?

It is a problem solving applied to repair failed processes

It is a fight between 2 computers

It means..trouble ปัญหา, shoooting การยิง

14.

when your computer doesn't work, you should

break your computer

check the cable connections

call the doctor

15.

You are in a Zoom session and you get bumped out! What should you try first?

Check your internet connection to make sure you are connected to your home internet

Restart your computer.

Look for an email from your teachers about what you should do.

Email your teacher to let them know that you tried to get back in and can’t.

16.

You are in a Zoom session and you get bumped out! What else should you try besides checking your internet signal?

Check your battery level! The Internet often fails if your laptop is almost dead!

Restart your computer.

Look for an email from your teachers about what you should do.

Email your teacher to let them know that you tried to get back in and can’t.

All of the above!

17.

How often should you restart your computer?

Every hour

Every day

Every week

Every month

Reset

Tech Troubleshooting

Total questions: 17

Worksheet time: 9mins

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