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Worksheets

Consumer Agencies and Institutions

Total questions: 10

Worksheet time: 16mins

Name
Class
Date
1.

What does CAI stand for?

a)

Consumer agency Information

b)

Consumer advertising information

c)

Customer association Ireland

d)

Consumer association Ireland

2.

Tell me ONE thing the CCPC do?

4 lines
3.

Fill in the blank: CCPC stands for _____________ and consumer protection commission

a)

Customer

b)

Control

c)

Competition

d)

Choice

4.

Who investigates consumer complaints?

a)

CCPC

b)

The ombudsman

c)

Comreg

d)

CAI

5.

What do COMREG look after, in relation to the consumer

a)

Advertising

b)

Communication

c)

Laws

d)

Products

6.

Name 1 thing the central bank of Ireland monitors:

4 lines
7.

What do the ASAI do for consumers?

a)

Protect their rights

b)

Make sure adverts are honest

c)

Make sure adverts have a catchy song

d)

Deal with complaints

8.

Fill in the blank: Citizens ____________ board.

a)

association

b)

shopping

c)

information

d)

communication

9.

Tell me one thing the CAI do?

4 lines
10.

What don't you need when in the small claims court dealing with a complaint?

a)

Money

b)

Laws

c)

Solicitor

d)

Mediator