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ISO 9001:2015 Standards Review

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

Which among the following are Quality Management Principles? You may select multiple answers.

a)

Leadership

b)

Customer Focus

c)

Safety and Security

d)

Process Approach

2.

What is Clause 6 of the ISO 9001:2015?

a)

Performance Evaluation

b)

Support

c)

Improvement

d)

Planning

3.

In the PDCA cycle, under what step does Performance Evaluation falls under?

a)

Plan

b)

Do

c)

Check

d)

Act

4.

This refers to the physical and/or geographical site where the organization's operation take place, the products/services included in the QMS, the relevant parties and any areas which the organization have determined to be not applicable.

a)

Quality Policy

b)

Scope

c)

Quality Manual

d)

Quality Objectives

5.

True or False. The Quality Policy must be maintained as a documented information.

a)

True

b)

False

6.

It is planning your objectives and actions taking into consideration the potential risks involved and its possible impact to the organization.

a)

SWOT

b)

Risk-Based Thinking

c)

Process Approach

d)

Gap Analysis

7.

What is the latest edition/version of ISO 9001 Quality Management Systems?

a)

2005

b)

2008

c)

2015

d)

2018

8.

It is knowing your inputs, actions and intended outputs to make day-to-day operations predictable and repeatable.

a)

Process Approach

b)

Risk-Based Thinking

c)

Relationship Management

d)

Customer Focus

9.

True or False. Customer focus is a focal point of quality management and seeks to meet customer needs and strive to exceed their expectations.

a)

True

b)

False

10.

Conduct of Management Review is part of what clause?

a)

Support

b)

Performance Evaluation

c)

Planning

d)

Improvement