Negative messages are positive and uplifting

To have a friendly feeling or attitude

Use an indirect approach to prepare a positive message?

Proofreading is the third phase of preparing a document?

Drafting is the final stage in the document production?

The style or manner in which the writer or speaker shows.

To speak with words that are not normally used in a professional setting

A set of accepted rules and customes are called

Some letters have business

There is only 1 form of business communication

When writing a business correspondance please consider the

Proofreading allows the writer to check and verify the spelling or wording of a document.

Persuasive messages main purpose is to inform the reader of a specific thing.

Goodwill is to have a friendly feeling or attitude.