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EBS - Hospitality

Total questions: 14

Worksheet time: 8mins

Name
Class
Date
1.

Which types of F&B outlets would you recommend to a family of 4 with young children of 2 and 3 years old?

a)

Swensens

b)

Seoul Garden

c)

The Coffee Bean

d)

Food Junction

e)

Pizza Hut

2.

Which types of F&B outlets would you recommend to a tourist who is stuck in Singapore (cannot fly back home) due to Covid-19?

a)

Family restaurant

b)

Ethnic restaurant

c)

Theme restaurant

d)

Fast food restaurant

3.

The above shows the career progression for Waitstaff.

Waiter/ Waitress - Captain - Senior Captain - Restaurant Supervisor - ? - Restaurant Manager. "?" refers to:

a)

Assistant restaurant supervisor

b)

Restaurant general manager

c)

Assistant restaurant manager

d)

Restaurant director

4.

Which F&B vendor would you recommend for a customer holding a Chinese New Year Gathering for family of 25 people?

a)

Buffet restaurant

b)

Catering Services

c)

Theme restaurant

d)

Fine dining restaurant

5.

The above picture is known as a

a)

Family restaurant

b)

Fast food restaurant

c)

Theme restaurant

d)

Ethnic restaurant

6.

Which of the following services do caterers provide?

a)

Delivery services

b)

Minor Decorations

c)

Live cooking stations

d)

All of the above

7.

Which of the following forms part of the ambience of a restaurant?

a)

Furnishing

b)

Wait staff

c)

Well-chosen music

d)

All of the above

8.

Which of the following restaurants would you go to consume the food shown above?

a)

Theme restaurant

b)

Fine dining restaurant

c)

Cafes

d)

Buffet restaurant

9.

Which of the following is not a hotel facility?

a)

Gym

b)

Swimming Pool

c)

Mini Bar

d)

Spa

10.

Which of the following is not a hotel amenity?

a)

Toiletries

b)

Coffee machine

c)

Newspapers and magazines

d)

Hotel fitness center

11.

Which of the following statements is false?

a)

The concierge helps to parks cars for hotel guests

b)

The concierge needs to have good local knowledge and communication and organizational skills

c)

The concierge helps makes reservations and arrange for transportation for guest

d)

The concierge is a 24 hours service

12.

The above accommodation is a

a)

budget hotel

b)

hostel

c)

boutique hotel

d)

Serviced apartments

13.

Which of the following accommodation would you recommend to a family with 2 young children age 2 and 3 years old?

a)

Luxury Hotel

b)

Budget Hotel

c)

Serviced Apartments

d)

Resorts

14.

Which of the following factors will determine the type of accommodation chosen by a tourist?

a)

budget

b)

preference

c)

purpose

d)

all of the above