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WorksheetsOnline services
Total questions: 13
Worksheet time: 8mins
A retailer is thinking of setting up a website to sell its products. What would be 2 of the benefits of this to customers?
They have a much wider range of choice.
The business can sell to a worldwide audience.
It is more secure than high street shopping.
They can do their shopping when and where it suits them.
The retailer would like to train some of its employees to maintain the new website. What would be a benefit of
using online education & training for this?
Employees can learn in their own time, wherever they want, fitting it around their other commitments.
Learners must be self-motivated as the responsibility for completing the course is on them.
Online courses are always better than studying in a classroom.
Online courses are almost always fully accredited and will contribute towards a qualification.
Dropbox, Outlook.com & Google Docs are examples of what type of online service?
Productivity
Retail
News & Information
Education & Training
Miroslav is considering whether to use online banking. What would be a benefit to him of doing this?
It is more secure than high street banking.
Online banking sites are well-governed and always genuine.
It gives him a wider choice of banking products.
He can manage his finances 24/7.
Miroslav also used online services for accessing the news. What might a drawback of this be?
It could open him up to hacking threats and viruses.
Our lives can become very distracted and dominated by the news.
It’s difficult to identify genuine news as there is a lot of fake news online.
It’s much harder to keep informed and up-to-date on current events.
Miroslav would like to book a hotel for an upcoming trip. Which 2 of the following would be the benefits of doing
this online for Miroslav?
Booking online requires electronic payment which is more secure.
Customers can compare the prices of bookings quickly and easily to find the best price.
Customers can make bookings 24/7 from wherever they are.
Businesses need less administrative staff to handle bookings which will save them money.
Miroslav uses streaming services for entertainment. What 2 benefits are there for using this?
He can access his tv shows/music whenever he wants.
He can be distracted and dominated by these services.
He can access a huge variety of entertainment.
It’s much easier for him to keep informed and up-to-date.
An online retailer stores the transactional data from purchases made on its site. What would be 2 advantages that retailers can use
this transactional data?
To allow the business to track the delivery of products sold to customers.
To allow employees to work together to produce a document while in different locations.
To identify customer spending habits to better target their marketing.
To allow customers to view the product price of items to get the best deal.
What would be a disadvantage of the online retailer storing their transactional data online?
The data could potentially be hacked and stolen/modified.
There is an increased reliance on the business’ internet connection.
The data could be overwritten accidentally by different employees.
There could be concerns over privacy with how the data is used.
What two types of data are commonly used in targeted marketing?
Product Data
Collaborative Data
Transactional Data
User Profile Data
Which of the following 2 are concerns over online targeted marketing?
Privacy concerns over the use of data to display embarrassing adverts.
Security concerns over user data being hacked and misused.
It can lead to impulse purchases that individuals cannot afford.
There is an increased reliance on the business’ internet connection.
Collaborative working can make a business more efficient as employees can work together from different
locations.
True
False
Which of the following 2 are disadvantages over the use of online collaborative working?
Privacy concerns over the use of personal data.
The danger of individuals writing over each other changes.
The increased reliance on the business’ internet connection.
The time it takes to travel to the same location to work collaboratively.
