WorksheetsIntro to Interpersonal Comm Week 8 - Listening
Total questions: 15
Worksheet time: 9mins
Pretending to pay attention to someone (when you're actually not listening at all) is called_____________.
glazing over
pseudolistening
selective attention
rebuttal tendency
termination
True or False: The HURIER Model is a research theory that explains how the human ear hears sounds.
True
False
Which of the following TWO are consequences of poor listening skills, as we learned in class?
misunderstandings between individuals
higher stress and physical illness
losing influence among your peers
lower socioeconomic status
fewer and less satisfying romantic relationships
True or false: Poor listening has been shown to cause up to $37 billion in employee mistakes each year in the U.S. and U.K.
True
False
The _________________ listening style emphasizes concern for other people's emotions and interests.
relational
emotional
sympathetic
critical
empathetic
What does the "E" stand for in "HURIER Model?"
(a)
Which of the following is an example of physical noise?
a headache
a bad mood
the person you're listening to is wearing a bright, obnoxious sweater
bias against the speaker
a growling stomach from hunger
The tendency to simply NOT LISTEN to anything with which you disagree -- ignoring anything you think might challenge your pre-held beliefs -- is called _______.
closed-mindedness
rebuttal tendency
pseudolistening
skepticism
confirmation bias
What does the "H" stand for in "HURIER Model?"
helping
heightened
hearing
holistic
honesty
As noted in our textbook, when judging a speaker's credibility, if something they say has a GREATER THAN 50% chance of being true, it is...
certain
possible
probable
likely
sure
What is the vividness effect?
the human body's instinct to listen to louder noises more than softer sounds
the tendency for dramatic or shocking events to distort one's perception of reality
the explanation for why we remember colorful, expressive language more than common words and phrases
the idea that we are more sexually attracted to people who are better listeners.
Greg is having a conversation with his wife, Jeena, about the family finances. Greg hates talking about money, so while Jeena talks, Greg starts daydreaming about his Fantasy Football team. He's only half-listening to Jeena, kind of fading in and out. Greg is demonstrating _________.
information overload
selective attention
pseudolistening
glazing over
confirmation bias
True or False: When people feel overloaded by too much information, they tend to end or reduce their communication, i.e. "shut down."
True
False
Expressing your agreement with a speaker's opinion or point of view, such as saying, "OMG, me too!" is a feedback style called ________.
backchanneling
empathizing
supporting
paraphrasing
agreeing
As discussed in your textbook, responses that fail to acknowledge the speaker's emotions and thereby shut down the person's chance to expression them, are called (a) statements.
