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Worksheets

Overseeing 4

Total questions: 20

Worksheet time: 40mins

Name
Class
Date
1.

If a customer has a special learning difficulties which one of the following should you do?

a)

Call your boss

b)

Refer them to another company

c)

Keep information short and relevant

d)

Return later when someone else is there

2.

Which one of the following would be employed by the main contractor on site?

a)

Subcontractor

b)

Architect

c)

Building control officer

d)

Clerk of works

3.

When installing an appliance, which document would you reference for the installation instructions?

a)

BS 7671:2020

b)

The Electrical At Work Regulations

c)

Manufacturers’ instructions

d)

Works programme

4.

Which of the following documents offers guidance but is not legally enforceable?

a)

Manufacturers’ instructions

b)

Building Regulations

c)

Act of Parliament

d)

Contract of employment

5.

A building control officer (BCO) commonly works for:

a)

the main contractor

b)

the local authority

c)

the architect

d)

the client

6.

The document that is handed to the customer, detailing the work to be done and a price is called:

a)

an invoice

b)

an estimate

c)

statutory cancellation rights

d)

a quotation

7.

The document that an operative submits, detailing the number of hours worked is:

a)

a time sheet

b)

a specification

c)

a delivery note

d)

a quotation

8.

One quality that would ensure the respect and cooperation of others on site is:

a)

aggressiveness

b)

submission

c)

politeness

d)

rudeness

9.

The main purpose of the works programme is to:

a)

state when payments are due

b)

provide clear indication of when an activity should start and finish

10.

What is the process where people in a meeting discuss items and come to an agreement?

a)

Arbitration

b)

Negotiation

c)

Adjudication

d)

Cavalcade

11.

The document that requests payment is called:

a)

quotation

b)

invoice

c)

bill of quantity

d)

delivery note

12.

Which of the following tradespeople would normally grout the bathroom?

a)

Bricklayer

b)

Electrician

c)

Roofer

d)

Tiler

13.

A new employee in a company would normally be given which of the following documents?

a)

Health and Safety at Work Act

b)

Bill of quantities

c)

Contract of employment

d)

Quotation

14.

Which one of the following communication methods is considered as official and can help towards a good company image?

a)

Letter

b)

Email

c)

Fax

d)

Verbal

15.

Which one of the following jobs would a structural engineer carry out?

a)

Position a building

b)

Attach architrave

c)

Design load-bearing beams

d)

Plan the works schedule.

16.

What is the main function of the electrical services inspector?

a)

Make sure that the correct colours have been used for cable insulation

b)

Make sure that accessories have been installed to specification

c)

Make sure that the installation complies with BS 7671:2018

d)

Make sure that the voltage in the premises is sufficient

17.

The route of main trunking within a property can be found in which document?

a)

Job specification

b)

Building services drawing

c)

Building plan

d)

Bill of quantities

18.

Which one of the following organisations specialises in impartial advice concerning employment difficulties?

a)

CITB

b)

CSCS

c)

UKAS

d)

ACAS

19.

Which document would outline the commissioning requirements for a piece of electrical equipment?

a)

Building Regulations

b)

Manufacturers’ instructions

c)

British Standards

d)

Appliance plan

20.

If there was a dispute between an employee and an employer, who could be used in the discussions?

a)

Trade Union

b)

Employment control officer

c)

Health and safety representative

d)

Employee’s family