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WorksheetsChapter 7 Test: Writing Instructions & Procedures
Total questions: 25
Worksheet time: 13mins
Clear and accurate instructions are --------- to the world of work.
essential
optional
afterthoughts
mandatory
Good instructions are important in the world of work for what reasons?
safety
efficiency
convenience
politics
Instructions can have which of the following features to be understood
graphics
words
sentences
numbered lists
Style considerations for writing instructions include
verbs in present tense, active voice
vague terms for measurements
number the steps for ease of use
make sentences long and convoluted
Procedures deal with a small range of "how-to" activities and as such have no real bearing on the day to day activities of an organization.
True
False
One helpful feature of word processing programs (Like Docs) when writing instructions is
Outline
ability to present slides
digital signature
boldface
Graphics in instructions should be
appropriate
easy to understand
considerate of international audiences
original
Underlining can be confused with ------ in some instructional situations and should be avoided.
hyperlinks
emphasis
headings
strikethrough
When you actually DO the thing and prepare to write your own directions. . .
planning
trial run
drafting
revising
The process of taking your information and writing it up in actual steps before asking others for input.
planning
trial run
drafting
revising
Style considerations for directions include
imperative verbs
precise terms for measurements
connective transitional words
clear short sentences in active voice
Guidelines for getting things done in the world of work are
instructions
procedures
directions
blogs
Which of the following are characteristics of BOTH instructions and procedures?
plan carefully
be precise
be straightforward
diagrams
Procedures use which of the following text features?
section headings
lists
color
alignment
Unfamiliar terms in procedures should be
defined
ignored
italicized
illustrated
Identify chemicals, tools, and supplies needed for the project in this section:
introduction
equipment list
conclusion
cautions
Warnings and cautions should be where?
In their own section at the end
In their own section at the beginning
In the step they apply to
Introduction
Which is possibly the most serious and therefore important type of statement?
warning
caution
note
imperative verb
When writing directions for a worldwide audience . . .
use simple language
consider colors & their meanings carefully
use units of measurements everyone will understand
ask a non-native speaker to review
In International English, whenever you have a choice
use the simpler word
use a picture
use jargon
use symbols
Abbreviations like: SUV, DOB, SSN, FAQ, and IEP
are fine in directions
should be avoided
are easily understood
will translate just fine for international audiences
This step involves research, a clear understanding of the task at hand and the risks involved.
planning
trial run
drafting
revising
Where can you find procedures?
employee handbooks
memos
inserts in products
All instructions have 5 main sections or parts.
True
False
Notes provide
clarification
options
helpful hints
measurements
