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WorksheetsBUSINESS REPORT-SESSION 1
Total questions: 10
Worksheet time: 8mins
Which of the following NOT considered as business correspondence?
curriculum vitae
letter of appointment
customer's phone call
confirmation of reservation
What style of vocabulary should you use on a report?
a. Formal
b. Informal
c. It doesn’t matter
One of the principles in business correspondence is COURTESY. What does it mean?
Use short and simple languages
Avoid making negative statements
Provide specific information
Use pictures and images to explain
Clarity is important in a written communication for business purpose. Choose the best statement which follows this principle.
The website is now fully operational with the e-commerce functionality setup.
Please return the signed form before 1pm today.
Let's visualise the concept and redesign the marketing strategy.
Technically, we are in the midst of operation.
What do people include in inventory report?
Marketing strategy
Best selling products
List of board directors
Current stock
Why are charts, diagrams or graphs included in the report?
To make it beautiful and interesting
To give audience points to argue
To summarise the information
From the list, who belongs to the category of "immediate" audience-responsible to evaluate the report before publishing?
Manager
Auditor, HR
Finance department
Media
There are few features need to be considered when thinking of target audience. Which one refers to personal demography?
Expertise and background knowledge
Authority and position
Age, race, attitude
Finance resource
Some examples of external audiences are...
family and friends
peers and colleagues
subordinates
government agencies
Which of these, belong to primary research data?
Google dataset research
Previous research's data
Customer's satisfaction survey
Blogs
