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Principles of Marketing Remedial Exam

Total questions: 51

Worksheet time: 26mins

Name
Class
Date
1.

A comprehensive document or blueprint that outline’s a company’s advertising and marketing efforts for the coming year. It describes business activities involved in accomplishing specific marketing objectives within a set time frame.

a)

Marketing Research

b)

Business Plan

c)

Feasibility Study

d)

Marketing Plan

2.

The purpose of a Marketing Plan is to clearly show what steps or actions will be taken to achieve the plan goals of a business organization.

a)

True

b)

False

3.

The business process of creating a relationship with and satisfying customers

a)

Market Research

b)

Market Analysis

c)

Marketing

d)

Marketing Plan

4.

The following are the 4P's of Marketing except

a)

Product

b)

Price

c)

Place

d)

Packaging

5.

One of the 4P's refers to where your product or service will be sold.

a)

Location

b)

Market

c)

Place

d)

Promotion

6.

One of the marketing mix which refers to goods and/or services offered by a company to its customers

a)

Price

b)

Product

c)

Place

d)

Product image

7.

The activities that communicate the product’s features and benefits and persuade customers to purchase the product.

a)

Price

b)

Product

c)

Place

d)

Promotion

8.

An effective marketing strategy combines the 4 Ps of the marketing mix. It is designed to meet the company’s marketing objectives by providing its customers with value.

a)

Marketing Mix

b)

Four P's of Marketing

c)

Marketing Plan

d)

Marketing Strategy

9.

The four C's of Marketing are customer, cost, communication, and competitiveness.

a)

True

b)

False

10.

Process of gathering, analyzing, and interpreting information about the market, product, or service to be offered for sale in the market, about the past, present, and potential customers for the product or service

a)

Marketing Plan

b)

Marketing Strategy

c)

Market Research

d)

Market Analysis

11.

Refers to aggregating prospective buyers into groups or segments with common needs and who respond similarly to a marketing action.

a)

Market segmentation

b)

Business Mission and Vision

c)

Opportunities and Threats

d)

Strength and Weaknesses

12.

Analysis to assess the organization's current position before deciding on any new strategy.

a)

PEST

b)

SWOT

c)

PDCA

d)

TQM

13.

Characteristics of the business or project that give it an advantage over others.

a)

Strengths

b)

Weaknesses

c)

Opportunities

d)

Threats

14.

Characteristics that place the business or project at a disadvantage relative to others.

a)

Strengths

b)

Weaknesses

c)

Opportunities

d)

Threats

15.

Elements in the environment that the business or project could exploit to its advantage

a)

Strengths

b)

Weaknesses

c)

Opportunities

d)

Threats

16.

Elements in the environment that could cause trouble for the business or project.

a)

Strengths

b)

Weaknesses

c)

Opportunities

d)

Threats

17.

Another name for the 4 P's of Marketing is

a)

PESTEL

b)

Marketing Strategy

c)

Marketing Mix

d)

Strategic Marketing

18.

The factors or elements in a firm's immediate environment affect its performance and decision-making.

a)

Micro-environment

b)

Macro-environment

c)

External environment

d)

Economic environemt

19.

The major uncontrollable, external forces (economic, demographic, technological, natural, social and cultural, legal and political) which influence a firm's decision-making and have an impact upon its performance.

a)

Micro-environment

b)

Macro-environment

c)

External environment

d)

Economic environment

20.

A key factor to assess in the political environment is the stability of the local government. Examine the country's policies toward business.

a)

Politico-legal

b)

Economic

c)

Environmental

d)

Social environment

21.

Business factors refers to the immediate physical and social setting in which people live or in which something happens or develops.

a)

Politico-legal

b)

Economic

c)

Environmental

d)

Social environment

22.

It is a process to identify all the external and internal elements, which can affect the organization's performance.

a)

PEST Analysis

b)

SWOT Analysis

c)

Environmental Analysis

d)

Porter's 5 forces model

23.

Refers to all the external economic factors that influence buying habits of consumers and businesses and therefore affect the performance of a company.

a)

Microeconomics

b)

Macroeconomics

c)

Managerial economics

d)

Economic environment

24.

Refers to all the external economic factors that influence buying habits of consumers and businesses and therefore affect the performance of a company.

a)

Microeconomics

b)

Macroeconomics

c)

Managerial economics

d)

Economic environment

25.

Marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service, or idea

a)

Advertising

b)

Promotion

c)

Customer service

d)

Customer needs and wants

26.

The publicization of a product, organization, or venture so as to increase sales or public awareness.

a)

Advertising

b)

Promotion

c)

Customer service

d)

Customer needs and wants

27.

Digital Ads, Billboards, Newspapers and Magazines are _____________.

a)

Display Ads

b)

Social Media Ads

c)

Podcast

d)

Campaign

28.

Paying to sponsor a sport or a charity event is a marketing strategy called

a)

Event Marketing

b)

Outdoor Advertising

c)

Medium of advertising

d)

Market Segmentation

29.

Refers to a group of customers to whom a company wants to sell its products and services, and to whom it directs its marketing efforts.

a)

Target market

b)

Product positioning

c)

Market segmentation

d)

Direct marketing

30.

This is a model or method used to establish the best value for a product or service.

a)

Pricing strategy

b)

Market size

c)

Market trends

d)

Product development

31.

Sales Orientation uses aggressive selling, advertising, and distribution strategies.

a)

True

b)

False

32.

Marketing Orientation is also called customer orientation which is driven by customer needs.

a)

True

b)

False

33.

Customer Relationship Orientation focuses on producing as much as possible at lowest cost.

a)

True

b)

False

34.

This marketing approach mainly focuses customer retention and relationship.

a)

Customer Relationship Orientation

b)

Production Orientation

c)

Marketing Orientation

d)

Societal Marketing Orientation

35.

A marketing approach where companies employ aggressive selling tactics for people to purchase their products. Its focus is to sell.

a)

Customer Relationship Orientation

b)

Production Orientation

c)

Marketing Orientation

d)

Sales Orientation

36.

It is a marketing approach that realizes the importance of understanding the needs of the market.

a)

Customer Relationship Orientation

b)

Production Orientation

c)

Marketing Orientation

d)

Sales Orientation

37.

A marketing approach which addresses the well-being of society. Its examples are companies that adheres with laws of environmental protection and sustainable development.

a)

Customer Relationship Orientation

b)

Societal Marketing Orientation

c)

Marketing Orientation

d)

Sales Orientation

38.

A marketing approach which addresses the well-being of society. Its examples are companies that adheres with laws of environmental protection and sustainable development.

a)

Customer Relationship Orientation

b)

Societal Marketing Orientation

c)

Marketing Orientation

d)

Sales Orientation

39.

Making a sale is a “telling and selling.

a)

Contemporary approach of marketing

b)

Traditional approach of marketing

40.

Satisfying customer needs.

a)

Contemporary approach of marketing

b)

Traditional approach of marketing

41.

One of the marketing process is understanding the marketplace and customer needs and wants.

a)

True

b)

False

42.

One of the marketing process is constructing an integrated marketing program that delivers superior value.

a)

True

b)

False

43.

One of the marketing process is building profitable relationships and create customer delight.

a)

True

b)

False

44.

One of the marketing process is capturing value from customers to create profits and customer quality.

a)

True

b)

False

45.

State of felt deprivation including physical, social, and individual needs.

a)

Needs

b)

Wants

c)

Demand

46.

Percent of total sales in an industry generated by a particular company.

a)

Market share

b)

Interest rate

c)

Market Segmentation

d)

Market size

47.

Market segmentation method based on variables such as age, gender, income, income, occupation, family status etc.

a)

Demographic segmentation

b)

Geographic segmentation

c)

Market Segmentation

d)

Consumer targeting

48.

This segmentation helps organizations understand consumer behavior accurately that in turn, helps them perform better.

a)

Demographic segmentation

b)

Organization segmentation

c)

Product Segmentation

d)

4P's of Marketing

49.

Customer satisfaction often leads to consumer loyalty.

a)

True

b)

False

50.

Some firms seek to DELIGHT customers by exceeding expectations.

a)

True

b)

False

51.

The art and science of choosing target markets and building profitable relationships with them.

a)

Strategic Marketing

b)

Marketing Management

c)

Environmental Marketing

d)

Green Marketing