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WorksheetsDATA OPERATIONS TEST
Total questions: 70
Worksheet time: 3585secs
What is the Internet and how is it connected?
A local area network connected among vaious buildings in an organization or country.
A worldwide system of interconnected computer networks. It is linked by various telecommunications media including telephone lines, cables and satellites.
What are some essential requirements to connect to the internet? Select all responses that are appropriate. (HINT: This question has more than one answer)
A computer with a fast processor and a large memory
A modem/ or Wi-Fi capabilities
Browser software
An internet service provider (ISP)
What is a browser and give some examples?
A browser is the device that allows users to upload and view web pages. Examples include: Internet Explorer, Netscape Navigator, Mozilla Firefox, and Google Chrome.
A browser is a YouTube channel allows users to locate and view web pages. Examples include: Internet Explorer, Netscape Navigator, Mozilla Firefox, and Google Chrome.
A browser is the program that allows users to locate and view web pages. Examples include: Microspft Edge and Google Chrome.
What does the acronym ISP stand for and what is the function of this body?
The acronym stands for Internet Support Provision which is a company that provides access to the Internet.
The acronym stands for Information Service Provider which is a company that provides access to the Internet.
The acronym stands for Internet Service Provider which is a company that provides access to the Internet.
What does WWW stand for?
World Wide Web
World Wipe West
World Wide Whisper
What does URL stand for?
United Resource Location
Uniform Rented Locator
Uniform Resource Locator
What is the URL?
A web address that is a box that is used to identify noticfications on the web.
A web address that is a series of letters that is used to identify web pages.
A web title that is a series of notifications that is used to identify web pages.
This question contains more than one answer.
WHAT IF:
The search for the document, in the task you just completed, said no results were found? You can
Enter a new search by using different words or phrases.
Choose the suggested option given by the search engine in case a word was mispelt
Search using another name/title for the document
None of the above
WHAT IF:
You want to bookmark a page and save it using a specific name but the bookmark window opens up with a different suggested name?
Once the bookmark window is opened give the bookmark a name of your choice then click finished
Reset the bookmark
Delete the bookmark
The bookmark can only be saved with the suggested name so just save it as is
WHAT IF
You have no contacts in your contact list?
Create a contact list
Publish your contacts
Check your internet connection
Taking regular breaks from the computer is a precaution to avoid musculoskeletal problems.
True
False
Spillage of liquids around the PC can cause electrical damage to components.
True
False
This is defined as anything that has the potential to cause injury to persons, damage to property and the environment.
risk
hazard
plan
This is described as the likelihood of a situation to cause injury to persons, damage to property and the environment.
risk
hazard
plan
This is equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses.
PPT
EAP
PPE
This is defined as the things that you can do to make working on a computer more comfortable and safer for your body.
Economics
Social Distancing
Computer Ergonomics
What is the name of the Act that has guided our discussion, in Unit One, on Occupational Health and Safety (OH&S)?
The Occupational Assistance Act 2006
The Occupational Health & Safety Act 2006
Which of the following is the duty of the employer according to the OH&S Act of 2006?
a)To protect his family while they work
b)To ensure safety of his employees as best as he can
a and b
a only
b only
According to the OH&S Act 2006, which of the following is the duty of employees?
(a)Take care of themselves on the job
(b)Take care of those who are affected by his/her actions and omissions at work
a and b
a only
b only
This question has more than one answer.
The picture shows a scene from a work environment where computers are being used. Identify the indicators of a careless working environment.
use of stool instead of a ladder
electrical cords carelessly run along the floor
files/docs placed in pile on the floor
desk is cluttered
work station not clear and easily accessible
Class A fires involve ordinary combustibles such as wood, cloth and paper.
True
False
Class K fires consist of combustible metals
True
False
The elements of fire are:
rice, sugar and flour.
air, fuel and heat.
heat, wood and sand.
All fire extinguishers are the same.
True
False
The "P" in P.A.S.S. stands for____________.
Pass
Pinch
Pull
Press
The "A" in P.A.S.S. stands for____________.
Action
Attack
Aim
Arrange
The first "S" in P.A.S.S. stands for____________.
Smart
Squirt
Squeeze
Skip
The second "S" in P.A.S.S. stands for____________.
Smart
Squirt
Sweep
Skip
Identify the TWO pictures that shows the most appropriate attire for working in an office.
I
II
III
IV
Identify the MOST acceptable work environment.
I
II
III
One safety rule in a computer lab is to avoid eating and drinking close to the computers. What risk can be prevented if this rule is followed?
Bad printing
Food poisoning
Electrical damage
Computer overheating
Which picture shows the correct position for sitting when using a computer?
a
b
c
Look at the diagram. The letter A shows that:
The feet is flat on the floor
The head is upright and over the shoulders
The wrist is straight over the keyboard
Look at the diagram. Position C shows:
Table height
Backrest supporting the curve of the back
Wrist in a straight position
What term is the passage referring to:
Ergonomics
Mathematics
Economics
The FOUR elements of communication are:
sender, repeater, mode and message
seeker, repeater, mode and model
sender, receiver, medium and feedback
A business man advertises a sale and consumers rush to the store. Which elements of communication will the consumers and the business man fall under?
Receivers and Sender
medium and feedback
feed forward and sender
Read the scenario and choose the best answer.
The bowler strikes the wicket and the umpire raises his hand. The crowd cheers!! The poor cricketer walks of the field with his head down. In this scenario was there full communication? What type of communication was displayed by the umpire?
Yes and Non verbal communication
No and verbal communication
Yes and verbal communication
No and non verbal communication
I influence his tone of voice. He must use a serious, firm tone of voice to warn persons when there is danger! What type of non verbal communication am I?
Paralinguistics
Haptics
Proxemics
I refer to touch. Without saying a word, she gently touches her son to make sure he is ok. What type of non verbal communication am I?
Paralinguistics
Haptics
Proxemics
I refer to personal space. With Covid-19 I became part of the protocols. What type of non verbal communication am I?
Paralinguistics
Haptics
Proxemics
A bank clerk comes to work with a headache. She answers the customer with a rough tone of voice. What method of communication is tone of voice?
verbal
non verbal
You have to present some important factors on how to promote effective client support. Select which factors you think are most appropriate.
This question has more than one answer.
Active listening
Requests should be referred to appropriate personnel
Timely feedback on issues should be provided
Responses to queries should be polite and prompt
Which of the following is NOT TRUE.
Teams outperform individuals when the tasks require multiple skills.
Teams enable organizations to better utilize employee talents.
Teams can be used to increase employee motivation
Teams outperform individuals in all situations.
______________ is an attribute of work teams which results in a level of performance that is greater than the sum of the individual inputs.
Initiative
Enthusiasm
Energy
Synergy
Which of the following skills is required for an effective team?
Problem-solving skills
Technical expertise
Interpersonal skills
All of the above
One practice that is seen as a disadvantage of using teams is ___________________.
Synergy
Social loafing
Diversity
Demographics
Damien wants a new computer system. Help him name the various items that he wants his mother to buy. The device at A is _______________________.
a web cam
a speaker
a mouse
The device at B is __________________.
an external hard drive
a keyboard
a monitor
The devices at E are_________________.
headsets
printers
speakers
The device at C is ___________________.
a microphone
a printer
a laptop
The device at D is ___________________.
a printer
a speaker
a microphone
What does the term ICT stand for?
Informatory and Subcontracts Technician
Information and Substance Communication
Information and Communication Technology
What can be considered duties of a data processing (or IT) manager?
Planning, coordinating, managing and staffing of the Data Processing department
Designing and setting up a website
Trouble shooting and fixing systems when they crash
A Network administrator is responsible for the creation, administration and security of computer networks. Their tasks include:
Planning, designing and monitoring the network
Creating new websites for the entire organization
Hiring more staff for the IT department
Look at the picture. Identify indicators of a careless working environment by completing the sentence with the best word/s from the brackets.
The stove is placed (a) to the laptop. (too close, too far from)
Look at the picture. Identify indicators of a careless working environment by completing the sentence with the best word/s from the brackets.
Food (a) to be on the same table as the computer. (is not supposed, most certainly has)
Look at the picture. Identify indicators of a careless working environment by completing the sentence with the best word/s from the brackets.
The furniture is (a) for the laptop. (correct, inappropriate)
Look at the picture. Identify indicators of a careless working environment by completing the sentence with the best word/s from the brackets.
The outlet is too (a) . (overloaded, free)
Look at the picture. Identify indicators of a careless working environment by completing the sentence with the best word/s from the brackets.
The wires are placed in (a) . (the walk-way, correct order)
Look at the picture. Identify indicators of a careless working environment by completing the sentence with the best word/s from the brackets.
The computer is in a (a) environment as the sun is coming through the window. (hot, cool)
Look at the picture. Identify indicators of a careless working environment by completing the sentence with the best word/s from the brackets.
The wires in the picture can create a (a) . (safe space, hazard)
Complete the sentence based on the keyboard in the picture.
The Home Keys are located between (a) (Shift and Shift, Caps and Enter)
Which keys are used to type Capital letters?
Tab
Caps
Space Bar
Which finger is used to type the Space Bar? (Type one word for your answer.)
(a)
Which eight keys are considered the Home Keys?
a) A B C D E F G H
b) A S D F ; L K J
c) 1 2 3 4 5 6 7 8
(a)
According to the picture, what is the email address of the sender?
JackieTeethall@geemail.com
MikeTennyson@Mars.co.tc
rheaS@mailService.net
feedback@surveymachine.net
According to the picture, which email address was the Blind Courtesy Copy sent to?
JackieTeethall@geemail.com
MikeTennyson@Mars.co.tc
rheaS@mailService.net
feedback@surveymachine.net
According to the picture, which icon can be used to send an attachment?
According to the picture, How many persons is this email being sent to?
3
1
4
