WorksheetsImplementing continuous feedback
Total questions: 7
Worksheet time: 4mins
Goal of gathering feedback is
looking for areas for improvement
boost ego
remind your clients about your existence
give your client chance to complain
Perks of feature toggle are
easy rollback
no additional deployment to test functionality
happy customers
easy switch on/off of feature
UX stand for ... and is about ...
Unified experience and it is about having same experience in every part of app
User extreme and it is about users who are top consumers of our app
User experience and it's about what is general feeling while interacting with app
Unattended experience and it is about how users do not need instruction how to use app
Methods of measuring satisfaction are
Customer Satisfaction Score (CSAT)
Customer Effort Score (CES)
Net Promoter Score ® (NPS)
all of the above
What is difference between logs and metrics
Logs are events, metrics measurements (values) in point in time
Metrics are events, logs measurements (values) in point in time
Different name for same thing
Bad practice of alertings are
Have alert for everything
Have same alert rules for every customer
Not tracking alerts and remediation applied
All of above
SRE stands for
Service Reliability Enginering
Site Reliability Engineering
Source Responsability Efficiency
Site Resiliency Effectiveness
