WorksheetsConrad Manila Orientation 2
Total questions: 29
Worksheet time: 13mins
It features a sensory feast with open kitchen theaters, live action stations and an outdoor dining area that offers stunning views of Manila Bay.
Brasserie on 3
C Lounge
China Blue
Bru
Elegant and sophisticated yet warm and welcoming, it offers a modern interpretation of traditional Chinese cuisine, tailored by celebrity master chef Jereme Leung.
Brasserie on 3
China Blue
C Lounge
Bru
C Lounge is located on what floor?
1st floor
2nd floor
3rd floor
4th floor
It features very modern and stylish glass and tableware, floor to ceiling glass panels taking in the breath-taking views of Manila Bay, a stage with live entertainment every evening and outdoor Terrace seating overlooking the Bay.
China Blue
C Lounge
Bru
Brasserie on 3
A contemporary lounge by day featuring the best views of Manila bay transitioning at night to a sophisticated bar and lounge through the use of lighting and live entertainment.
Brasserie on 3
C Lounge
Bru
China Blue
It showcases a tempting selection of hand-crafted pastry items and artisan confectionary.
Bru
C Lounge
China Blue
Brasserie on 3
Bru's end of day promotion is up to ________________.
30% off discount
40% off discount
50% off discount
60% off discount
These are Conrad Manila's function room, except __________________.
Harrison
Forbes
MacArthur
Taft
This room is considered as our standard room and is 40 sqm. in size.
Premiere Deluxe room
Deluxe room
Diplomatic Suite
Executive room
What is the brand we currently use for our Bathroom amenities?
Malin+Goetz
Crabtree & Evelyn
Shanghai Tang
Salvatore Ferragamo
How many pillow types do we have in our pillow menu?
8
7
6
5
Conrad Manila has a total of ____________ rooms.
367
347
380
330
______________________ are fires in ordinary combustibles such as wood, paper, cloth, trash, and plastics.
Class A Fire
Class B Fire
Class C Fire
Class D Fire
ALWAYS sound the alarm before fighting the fire (regardless of fire size).
True
False
In case of an earthquake, please follow the DROP, COVER and HOLD procedure.
True
False
Fire and Earthquake Evacuation is _____________ of the hotel near the Gen Korean BBQ.
at the back
in front
__________ ______________ is an active fire protection device used to extinguish or control small fires.
(a)
HONORS members spend considerably more with us each year vs. non-members.
True
False
(a) Diamond is a Diamond status without the need to requalify for it each year.
It is the award-winning program that unifies Hilton’s brands.
Honors
HHonors
Hilton Honors
None of the above
Suspicious behavior includes;
Refuse to show IDs.
Unattended object, bags, boxes or luggage
Disconnected or obstructed CCTV Cameras
All of the above
Security Is the degree of protection against danger, damage, loss, and crime.
True
False
Hilton Honors Gold benefits includes gift elite status.
True
False
Benefits of being a Hilton Member includes (check all that apply);
Lowest rates
Free wifi
Earn points
Digital Check-in
CRM is referred to as ________________________________.
Customer Really Matters
Customer Relationship Management
All of the above
None of the above
If a guest asks how close they are to achieving Lifetime Diamond status, kindly refer them to the HONORS call center.
True
False
It is a survey system utilized by Hilton Worldwide Portfolio of Brands to determine how our guests feel about their stays at our hotels.
(a)
It is a global meeting and events program designed to create event experiences that are clean, flexible, safe and socially responsible.
LightStay
GoHilton
EventReady
Hilton Honors
Give 3 mobile applications we are using with Hilton.
